Printer service engineer

2 months ago


Coimbatore, India Microsystem IT Solution Full time

Job Description



Duties and Responsibilities

  • Conducting scheduled checks and maintenance of all printing equipment of a facility.
  • Providing support to end-users in troubleshooting and resolving printer problems (LaserJet/ inkjet/ ink Tank/ All in one printers/ Plotters/Dot-matrix)
  • Printer spare resource capability
  • Detecting malfunctions, hardware failures, etc. and refurbishing the same.
  • Checking the ink levels in the printer cartridges on a daily basis.
  • Attending training activities on new software and equipment and implementing the same in the organization.
  • Appropriately handling laser printers and other repair equipments.
  • Ensuring that the maintenance and service activities do not hamper the daily working of the commercial facility.
  • Checking whether the papers have been appropriately placed and fixed in the printers for printing.
  • Repairing defects and replacing parts of the printers.

Skills and Specifications

  • Should have excellent written as well as verbal communication skills.
  • Basic troubleshooting knowledge in the Computer hardware field.
  • Ability to effectively manage time and complete all delegated work within the specified time.
  • Sound understanding of all hardware and software related issues of printers.

Education and Qualifications

  • Bachelor s degree or an associate s degree or diploma in mechanical engineering or any other related field of study with about 2 to 3 years experience of working as a printer technician.

Role: Technical Support - Voice / Blended

Industry Type: Recruitment / Staffing

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate, Diploma in Mechanical

PG: Post Graduation Not Required





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