Assistant Manager

2 months ago

Kochi, India AccorHotel Full time

PrimeFunction:

  • Streamlinethe security Programme to safeguard theproperty.
  • To safeguard guests visitorsemployees and the property when in thepremises.
  • Analyze the various problemsconfronting the Security Department & developsolutions.
  • Design & develop techniquesto prevent or minimize waste theft orpilferage.
  • Adhere to the Standard OperatingProcedures & ensure the same by the securityteam.
  • Any matter which may effect the interestsof the hotel should be brought to theattention of theManagement.

KeyResponsibilities:

SecurityPlanning

  • Identify themajor facilities and security equipment requirements for thedepartment and theproperty.

PeopleManagement

  • Provideeffective support to the team to enable them to provide a range ofeffective and efficient services.
  • Respond tocustomer queries by resolving issues in a timely and efficientmanner to ensure personnel & guestsatisfaction.
  • Ensure thatthe team has been trained for all safetyprovisions.
  • Motivate and develop staff toensure smooth functioning of thedepartment.

FinancialManagement

  • Identifyoptimal cost effective use of the resources and educate the team onthe same.
  • Submit Annual Security Operations& Capital budgets to the GeneralManager.

OperationalManagement

 

  • Ensureto have a thorough knowledge of the laws of arrest search andseizure and with the investigation techniques in case of aninquiry.
  • Constant supervision of the teammembers.
  • Inspect the exhibits duringconventions to ensure that public safety and fire regulations areenforced.
  • Coordinate operations with DepartmentAssociates Team Leaders and other Departmental Managers to ensureoperational readiness efficiency in resource utilization and theprompt delivery of services.
  • Ensure to offerspecial protection to VIPs and GovernmentDignitaries.
  • Coordinate all investigationsregarding theft or damage of property & personnel injuryoccurring within the premises with outside agencies & legalrepresentatives.
  • Ensure that Daily ActivityReport reflects a true account of all security activities that takeplace during the day.
  • Ensure to make clear andconcise plans while dealing withemergencies.
  • Ensure that fire prevention andsafety procedures are maintained in all areas of the Novotel KochiInfopark.
  • Ensure that all security operationsare in accordance with Standard OperatingProcedures.
  • Liaise with local Police FireBrigade and other Government agencies and maintain public relationswith them to ensure their completecooperation.
  • To handle guest complaintspertaining to security.
  • Ensure to abide by themission statement of thehotel.

ManagerialQualities

  • Leadershipskills that utilize persuasion and motivation to attainorganizational       goals is the most desirable management quality followed by honestyintegrity ethical behaviour tactfulness openness and culturalawareness;
  • Ability toaccept responsibility;
  • Self confidencemotivation drive and tenacity;
  • Ability toenhance organizational performance;
  • Ability toclearly delegate tasks andresponsibilities;
  • Ability to thinkstrategically inductively and creatively;
  • Andthe propensity to recognize and acknowledge other peoplesideas.

RemoteWork :

No


EmploymentType :

Fulltime

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