Category Manager, Amazon Pay

3 weeks ago


Bengaluru, India Amazon Pay (India) Private Limited Full time
The successful Category Manager (CM) will lead Financial Services payments – the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments and other new-age use-cases.

The CM at Amazon will have end to end responsibility of the customer experience and growth of the categories. Amazon strives to present its customers with the widest selection of billers/product features/categories - the Category manager's role is to launch the relevant selection, manage partners including large public & private billers, financial services entities and fulfillers. (S)He anticipates customer needs based on first hand data and also based on knowledge of competitive trends in the market-segment and other macro environment data. CM also works with cross functional teams such as product manager(s), tech teams, marketing, finance, legal, operations etc to deliver 360 degree results for the business. In short, they are the end-to-end owners of the Category.
The successful leader for this high impact role will be a self-starter with a passion for independent, creative problem-solving, have proven data analysis skills, demonstrates great “voice” and content creation skills (i.e. strong writing skills), shows strong ownership and commitment, have proven leadership experience in managing projects/businesses.

Key job responsibilities
The Category Manager will be the business owner, with end-to-end responsibility of scaling Financial Service Payments to be among top 2 in the market and, identify and implement pockets of cost savings to grow the business sustainably. Specific responsibilities include-

a) Manage the partner ecosystem of large billers (private/public), financial services partners to bring in relevant selection, negotiate margins, execute large scale joint partnership initiatives and solve customer problems together.
b) Define and continuously improve the end-to-end customer experience by collaborating with internal stakeholders like marketing, product, tech, operations and billers
c) Play a pivotal role in defining product roadmap for the business by co-owning this charter with Product and tech leaders
d) Own the category P&L- continuously explore opportunities for improvement by working with Finance/rewards functions and drive projects/initiatives for efficiencies for the business
e) As a process owner, reduce/optimize category manual processes which do not add value to customers
f) Deep dive on weekly/monthly business reviews to arrive at gaps and improvement opportunities

About the team
About Amazon, Amazon Pay and About Bill Payments & Financial Services
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow & evolve as a world-class e-commerce platform.
Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards. The external ecosystem consists of telcos, billers (private & public), banks, metros and insurance providers, while internally there are Category, Product, Marketing, Finance and operations teams. It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

BASIC QUALIFICATIONS

5+ years of developing, negotiating and executing business agreements experience
Bachelor's degree
Experience developing strategies that influence leadership decisions at the organizational level
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience developing, leading, negotiating and executing corporate and/or business transactions

PREFERRED QUALIFICATIONS

Experience interpreting data and making business recommendations
Experience identifying, negotiating, and executing complex legal agreements
Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    The successful Senior Category Manager will lead Financial Services and Transit payments – the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments, Metro & Fastag recharges.The Sr.CM at Amazon will have end to end responsibility...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    This role entails Social media management for Amazon Pay, producing key insights across industry and managing end to end operations for NPS, you will also closely work with external vendors to drive some of the key projects.Key job responsibilitiesHow can you tell if your customers are happy with your product? What drives customer loyalty and happiness?...


  • Bengaluru, India Amazon Pay(India) Private Lmtd Full time

    Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India; simplifying lives and fulfilling aspirations by solving the payment and financial needs of every Indian, by making paying for anything trusted rewarding and convenient. The role requires the candidate to co-pilot...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding. The payments and financial services landscape is fast-paced and dynamic with evolving customer needs. Amazon Pay offers payments, credit, investment and insurance products. We cater to diverse customer preferences across cash habituated,...


  • Bengaluru, India Amazon Pay(India) Private Lmtd Full time

    This role is part of the rekindle returnship programNote : For more details on rekindle program, pls visit - Amazon Pay India's mission is to be India's most convenient rewarding and trusted way to pay. Customers can use Amazon Pay to pay for their payment needs like bill payments, money transfers, travel ticketing, insurance, merchant payments etc., (what...


  • Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Bachelor's degree - 1+ years of sales experience - Bachelor's degree in engineering, commerce, business administration or equivalent Amazon Pay is the fintech arm of Amazon. We are growing our offline payments operations aggressively in India. In this context, we are looking for a Sales Assistant in Amazon Pay Team. You will be a key catalyst for our...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    Interested in building innovative health insurance solutions with engaging user experiences that help Amazons users achieve financial well-being? Utilize your deep product management expertise, strong analytical skills, & relationship skills in helping us build customized health insurance solutions which enable customers to protect themselves and their loved...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    This role is part of the rekindle returnship programNote : For more details on rekindle program, pls visit - Amazon Pay is looking for a Performance Marketing Manager to join an exciting, mission—driven team. As part of this team, you will be able to build a growth marketing program from the ground up.You’re an experienced marketing professional who...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    We are seeking an experienced Business Development Manager to strategize, define 3YP vision, bring scalability through high impact technology-product integrations with pioneer technology partners/start-ups/enterprise clientele for Amazon pay gift cards. He/She will lead Business Development for Corp GC direct sales team pan India. He/she must be an effective...


  • Bengaluru, India Amazon Pay (India) Private Limited - D32 Full time

    About the Organization:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    Senior Marketing Manager, Online Merchants is single threaded owner for all the visibility, promotions, communications, research and customer insights; leading to driving awareness and preference for Amazon Pay products (Balance, UPI, Pay Later) at leading Online Merchants in India (e.g. Swiggy, Uber, Zomato etc). This role requires candidate to exhibit high...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    We are the cash people!Cash / Pay on delivery is the largest instrument of choice by customers on Amazon.in (and in other similar emerging markets where we are expanding) – this despite the rapid advances in digital payments technology space. Customers continue to prefer Pay on Delivery (POD), not only because they want to pay by cash (indeed half of our...


  • Bengaluru, Karnataka, India Amazon. Full time

    About the Organization:, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy...


  • Bengaluru, India Amazon Pay (India) Private Limited - D32 Full time

    This role is part of the rekindle returnship programNote : For more details on rekindle program, pls visit - IN-Bill Payments team is looking for a customer-obsessed Marketing Manager to help drive one of the most exciting growth engines for Every-day use-cases at IN Payments. In this role, you will manage the marketing initiatives end to end – preparing...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    Amazon is looking for a Sr. Business Development Manager to scale the Amazon Pay Rewards program among internal and external advertisers. This individual will be the ambassador for the Rewards program, driving key metrics such as onboarding brands and categories onto the program, driving adoption of rewards capabilities among the advertisers, driving key...


  • Bengaluru, India Amazon Full time

    Description Amazon Pay is growing its offline payments operations aggressively in India. In this context, we are looking for an Business Development Manager who will help large offline organized retailers to grow their business with Amazon Pay. As Manager, Business Development with Amazon Pay, you will lead a team managing National/Regional offline brands...


  • Bengaluru, India ASSPL - Karnataka Full time

    Amazon India - Furniture team is seeking a customer-obsessed Category Manager, to own the P&L responsibilities of one of the fastest growing categories at Amazon. The Category Manager will be the end to end business leader for his/her portfolio and will be responsible for owning the strategy and driving execution for growth and profitability of the business....


  • Bengaluru, India Amazon Pay (India) Private Limited - D32 Full time

    A successful operations program manager in this team would be a meticulous organizer, adept at managing biller requests, analyzing metrics, and driving improvements. They would possess strong communication skills, collaborating effectively with internal and external stakeholders. With a keen eye for detail, they prioritize tasks, manage vendor resources, and...


  • Bengaluru, India Amazon Pay (India) Private Limited Full time

    The candidate will work as part of amazon pay business development team for scaling merchant onboarding and registrations. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results. The individual needs to understand core business metrics...


  • Bengaluru, Karnataka, India Amazon Full time

    Amazon Pay is the fintech arm of Amazon. We are growing our offline payments operations aggressively in India. In this context, we are looking for an Business Development Manager who will help large offline organized retailers to grow their business with Amazon Pay. As Manager, Business Development with Amazon Pay, you will lead a team managing...