Team Lead, Software Operations

2 months ago

Chennai, India TD SYNNEX Full time

Job Purpose:


The Order Processing Team Lead is responsible to supervise, guide and motivate the Order Processing team on a daily basis in addition to extended support to manager. As a team lead, you will be the contact point for all team members, so communication skills is essential. This position requires the ability to act proactively in ensuring smooth day-to-day team operations and effective collaboration. Team lead is expected to be capable of processing orders for multiple line-cards. Ultimately, a team lead should lead by setting a good example and engage the team to achieve goals. Be in the forefront of process enhancement and resolving technical issues.
 

Responsibilities:

Supervise, guide and motivate team members on daily basis and provide training as and when needed to ensure all orders are completed accurately within SLA.

Understands the overall process flow of procurement, finance and compliance in addition to being knowledgeable in sales order for multiple line cards.

Extend support to manager in providing updates, feedback, and ideas as well as assist business team with ad hoc request/inquiries related to orders.

Serve as main contact point for sales team and coordinate with finance, compliance and management team.

Participating in ad hoc project and discussions on reporting

Knowledge, Skills and Experience:

5 to 8 Years of relevant work experience.

Bachelor's Degree with Business, IT, Supply Chain Field of Study preferred.

Able to execute instructions and to request clarification when needed.

Possesses strong data entry skills.

Able to perform basic mathematical calculations.

Able to recognize and attend to important details with accuracy and efficiency.

Able to communicate clearly and convey necessary information.

Able to converse and write effectively in English and Spanish.

Able to create and conduct formal presentations.

Able to interact effectively with all levels of management.

Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

Possesses strong multi-cultural interpersonal skills.

Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

Possesses strong organizational and time management skills, driving tasks to completion.

Able to constructively work under stress and pressure when faced with high workloads and deadlines.

Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

Able to work independently with minimum supervision.

Able to maintain confidentiality of sensitive information.

Able to build solid, effective working relationships with others.

Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

Able to quickly learn new systems and technology.

Able to use relevant computer system applications at an advanced level. ​

What’s In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

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