Communications and Engagement Specialist

6 days ago


Mumbai, India Investec Full time

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Description of role and key responsibilities

This is an exciting, hands-on role to help build our employee value proposition in a competitive market, as well playing a key role in creating a local internal communications strategy that blends meeting local needs with driving global Group alignment and connectivity. You'll work directly with our vibrant new leadership team on the ground, as well as collaborating with colleagues across the globe remotely. The role would suit a creative, driven professional, who's passionate about creating an Out of the Ordinary employee experience and bringing this to life, both internally and externally.

Responsible for

Creating and delivering internal communications plans that enable our people to feel informed, engaged and aligned to the business strategy. Managing multi-channel campaigns end-to-end, including stakeholder management, communications planning, content and delivery through channels such as email, video, newsletters, intranet content and staff town halls. Providing thought leadership and a view on external thinking Measuring the outcomes of internal communications initiatives against quantitative and qualitative targets and budgets, identifying key measures of success, and adapting in line with outcomes. An active and inclusive member of the team, encouraging collaboration and knowledge sharing. Working closely with the broader marketing team to ensure internal and external communications are aligned, as well as driving alignment within the broader Investec Group to consolidate and streamline activity. Assist in creating and maintaining a strong employer brand presence in India on social media platforms and recruitment channels. Develop content that showcases our culture, values, and employee experiences to attract top talent. Support recruitment efforts by creating compelling job postings and promotional materials.

Stay updated on industry trends and best practices in internal communications and employer branding.

Core skills and knowledge 

The successful candidate will:

Demonstrate progressive experience in internal communications and social media within a global or large company (5 years+ experience preferred, with an emphasis on internal comms)

Have excellent business partnering skills to work closely with senior leadership to create action plans, instil and maintain momentum, and create consistency of focus to ensure engagement activity supports the broader business strategy Be an excellent writer, with the ability to compose a variety of communications and styles Be a confident communicator with strong interpersonal skills Have excellent organisational skills and attention to detail Be flexible and agile, constantly finding the best ways to balance priorities and forge ahead Be keen to test outcomes through quantitative and qualitative methods, and ready to anticipate new routes and adapt accordingly Be creative, collaborative and contribute ideas A proactive, driven individual who thrives in a fast-paced environment and is used to working to deadlines Act with integrity at all times and embrace the philosophy of treating our customers fairly Have regulatory knowledge as applicable to role

Any other attributes that would be helpful, but not essential for the role.

 It would be advantageous to have experience in Dotdigital or a similar email management platform.
Experience with social media, employee experience, employer branding, or recruitment welcome 

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

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