Product Training and Certification Specialist

3 months ago


Bengaluru, India Wooqer Full time
Job Description Training andCertification SpecialistAbout Wooqeras anOrganisationWooqer is aprofitable hypergrowth company headquartered out of California withproduct teams in Bengaluru India. Founded in 2014 weve experiencedstable growth and customers love us. Our people success firststrategy is inward focused and creates a platform for you to playout your vision in Wooqer context with equally talented teams. Youcan read more about Wooqer at and look for Wooqercustomer videos on Youtube and LinkedIn. We look forward tospeaking with youAboutWooqer as aProductWooqer is an App forbusinesses to digitize frontline operations trusted by brands likePVR Cinemas Skechers Pantaloons Lenskart Barista Dominos andothers. Our realtime mobilefirst app and DIY platform arepurposebuilt to empower retail leaders to digitize frontlineoperations compliance audits data collection and teamcommunications with intuitive reports enabling faster decisions andvisibility. 100000 retail stores &restaurants use Wooqer in 21 countries to share guidelines setexpectations measure compliance and build accountability among250000 users in 11 languages leading to both topline and bottomlineimpact.Culture &PeopleAt Wooqer our cultureis a blend of success and happiness. We believe that making peoplehappy is the first step towards making them successful. Werepassionate about hiring individuals who are not just skilled butalso share our mission and values. We prioritize attitude overskill and encourage unconventional talent to flourish in criticalroles.We trust our team to own theiroutcomes which is why we have a flat hierarchy and unlimitedpaidtimeoff policy. We focus on delivering results without excusesembodying our core value of Ownership. Our peoplecentric cultureprioritizes happiness both within our team and for our customersvendors and investors.If youre aligned tothe mission and culture of the organisation and would like to bepart of a team thats passionate about creating success andhappiness every day dont wait to apply. Were an onsite team working from our officein Bellandur Bangalore.AboutRoleAs a Customer SuccessManager Skilling your role is centered around training andcertification community building and establishing strategicpartnerships to enhance the reach and impact of Wooqer s platform.This role requires a strategic mindset excellent organizationalskills and a passion for education and technology. By driving theseinitiatives you will play a pivotal role in expanding Wooqer simpact and fostering a culture of continuous learning andimprovement.Responsibilities Manage aweekly calendar to provide online training covering all Wooqerbuilding blocks. Invite train and certifyWooqer customers (Producers users and reviewers) as per the aboveschedule. Establish partnerships withcolleges (management and fashion colleges) and include the Wooqerworkshop in the curriculum. Conductworkshops at college campuses generating awareness enablingstudents towards digitization and certifyingthem. Establish partnerships with skillingcompanies that train people making them jobready to work at stores.Incorporate Wooqer users certification in their training programand conduct the same. Create aspirationalcertification courses around Wooqer with difficulty levels that arebenchmarked against similar topclasscertifications Build a community ofaspirational certificate holders Build topquality knowledge repository for different kinds ofpersona Build Capacity (people process infratraining etc) proactively to achieve your circlegoals Create Self training Module for thetraining App Requirements At least 4 years of experience in Skillingand Training. The willingness to work fromour office in Bellandur Bangalore 5 days aweek. The ability to stay happy and drivepositive meaningful interactions withcustomers. A BE/BTech graduate who lovestechnology. Outstanding presentationreporting and communicationskills.

training,certificationdevelopment,customer product training



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