RPA Business Systems Analyst Lead

3 months ago

Gurugram, India MongoDB Full time

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

MongoDB is seeking an experienced Business Systems Analyst Lead (Automations/RPA) to join the fast growing Center of Automation team under Business Systems. The individual will be responsible for leading a BSA team and documenting process design documents across various business units that are using a wide range of SaaS applications (NetSuite, Salesforce, Coupa, Conga, Concur, Xactly, etc) to enhance and accelerate automation efforts identified in our roadmap. You will help our partners reduce barriers to scale, freeing up time from manual and routine tasks to deliver on valuable initiatives.

Shift timing: 2PM-10PM IST

Who You Are

8+ years of total work experience, with 5+ years in RPA (preferably with UiPath)3+ years of experience in leading a team of 3 BSAs or moreStrong process assessment skills; adept at interviewing business stakeholders to understand upstream and downstream processesProven ability in process prioritization and writing detailed RPA Process Design Documents (PDDs) including AS IS and TO BE process stepsExperience in value chains/business domains relevant to the process, including defining strategies and delivering large projectsStrong communication skills with the ability to articulate technical aspects to cross-functional partnersDomain knowledge in at least two of the following areas: Finance, HR, Sales, Technical Services, and SecurityWide range of knowledge of UiPath products and their capabilities, with a cursory understanding of new and emerging technologiesBachelor’s Degree in Engineering, IT, Data Sciences, Business Administration, or related fields, or 5+ years of equivalent practical experienceDemonstrated leadership skills, including team management, conflict resolution, and performance evaluationStrong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneouslyExcellent problem-solving and decision-making abilities, with a strategic mindsetAbility to mentor and develop team members, fostering a collaborative and growth-oriented environment

What You Will Do at MongoDB

Lead and manage a team of BSAs, setting up their growth objectives and goals aligned with the companySupport automation leaders and product managers in shaping and executing the overall automation and technology strategy and roadmapsCreate process maps and Process Design Documents (PDDs) for handoff to the RPA development team, ensuring successful deploymentComplete RPA assessments of business opportunities, including “as is” and “to be” process maps, project sizings, and recommended implementation approachesDevelop strategies and recommendations for a phased UiPath-enabled solution roadmap, focusing on standardization on architecture, migration, and securityAnalyze complex requirements and gather critical information to develop process design specifications, estimation techniques, and requirement gatheringsPartner with contributors and business systems to collaboratively complete project work and deliver timely solutionsManage internal customer relationships and expectations through a communication process that keeps others updated on project scope and requirementsMap and translate business processes into understandable steps for developers to implement into UiPath automationDevelop and maintain documents throughout the project lifecycle, ensuring business units and developers are aware of updatesCollaborate closely with and manage large diverse groups of stakeholders at multiple levels, from end users to executives, across the enterpriseMentor and coach team members, fostering a culture of continuous improvement and professional developmentImplement performance management practices, including setting objectives, providing regular feedback, and conducting performance reviews

Success Measures

In 3 months: Understand the current internal RPA team processes, roadmap, and way of working. Begin managing the BSA team and setting up team goals and growth expectationsIn 6 months: Confidently present the RPA team roadshow to a wider audience and introduce automation to teams that have not yet heard of RPAIn 12 months: Identify inefficiencies in the RPA lifecycle and propose strategies to overcome scaling barriers. Collaborate with teams to implement and optimize these strategies for enhanced efficiency and scalability

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