Technical Learning Specialist I

2 weeks ago


Hyderabad, India Parexel Full time

When our values align, there's no limit to what we can achieve.
 

JOB DESCRIPTION
Job Title Technical Learning Specialist I
Department HR L&D – LMS Business Support
SBU G&A
Location Hyderabad, India
Essential Function
Provide administrative and systems related Learning Management System (LMS) support. Participate in
LMS projects and cross-functional training initiatives. LMS Business Support is a segment of the HR
Learning & Development (L&D) function within the PAREXEL Academy structure responsible for the
ownership and management of the LMS.
Relationships
Reports To HR L&D Managers
Directly Supervises N/A
Provides Work Direction to N/A
Works Closely with L&D groups, Project Planning and Support (PPS), PAREXEL Quality
groups, Trainers, Business Partners, users
External Relationships N/A
Key Accountabilities
 Support the implementation and management of LMS process and functionality, specifically
related to Partnership and PST requirements
 Work with Project Specialists in PPS to migrate existing PST projects and on-board new PST
projects to the LMS, adhering to internal processes
 Provide general support and respond to user support requests
 Create, modify and retire Learning Activities as appropriate
 Create, modify and retire Learning Assignments as appropriate
 Report LMS issues to HR L&D management, as required
 Act as subject matter expert on Business Objects Training reports
 Generate training transcripts, as required
 Adhere to LMS standard processes
 Actively participate in training related projects, as required
 Acquire additional information and skills to enhance job performance, maintain an up-to-date
knowledge of PAREXEL’s systems, services, policies and procedures



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