Senior Content Designer

1 month ago

Bengaluru, India WELLS FARGO BANK Full time
About this role:

As a Senior Content Designer, you are an excellent copywriter who is strong in content strategy and customer experience. You'll collaborate with visual design, product, and technical teams to deliver clear empathetic, engaging digital experiences that are customer-focused and align to strategic business objectives.

In this role you will:
  • Develop and execute customer experience solutions for online applications and websites
  • Lead the most complex industry-leading user interface design solutions
  • Lead teams of customer experience professionals during deployment of interaction design strategies
  • Review and analyze moderately complex Content Design business, operational, or technical challenges that require an in-depth evaluation of variable factors
  • Independently resolve moderately complex issues and lead team to meet functional area, project, or process deliverables while leveraging solid understanding of Content Design policies, procedures and/or compliance requirements
  • Collaborate and consult with Content Design peers, colleagues and mid-level managers to resolve issues and achieve goals; may lead projects, teams or serve as a mentor for lower level staff
Required Qualifications:
  • 4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 4+ years of experience as a content designer or similar role, with a strong portfolio showcasing successful digital projects.
  • Exceptional creativity and a deep understanding of design principles, user experience, and storytelling.
  • Proficiency in graphic design tools such as Figma or other relevant software.
  • Excellent project management skills with the ability to handle multiple projects and meet tight deadlines.
  • Strong analytical mindset, with experience in leveraging data to drive content decisions and improvements.
  • Expertise in content design trends and customer experience.
  • Outstanding communication and presentation skills, with the ability to effectively convey ideas and strategies to stakeholders and team members.
Posting End Date:
19 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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