Duty Manager

5 months ago


Chennai, India Accor Full time

Company Description

Located on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, ‘The Hub’ lobby level bar and ‘Spice It’, a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge. The bathrooms are well-fitted with health faucets and shower cubicles. Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests. The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon. It is a convenient base for travelers, being 1.2 mi away from one of the country's leading hospitals –Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station. The nearest airport is Chennai Airport, 9.9 mi away.


Job Description

Designation : Duty Manager

Department : Front Office

Reports To : Front Office Manager / Executive Nominated by Management in this behalf

Prime Function:

Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel. Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier. Liaise with different departments for smooth and coordinated work. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Ensure to interact with the guests & enable the team to understand guest requirements.

Key Responsibilities:

Front Office Planning

Ensure that the arrivals and departures for the day and relevant records are maintained. Ensure quality in all aspects of work and among the staff in the lobby.

People Management

Personally welcome and escort all guests of the hotel. Authorize courtesies for V.I.P’s. Ensure that regular training is conducted as per the standards. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.

Financial Management

Responsible for maintaining high level of room sales, by up-selling. Ensure maximum room occupancy within agreed overbooking policy. Ensure to balance the accounts on a daily basis.

Operational Management

Adhere to the Standard Operating Procedures & policies. Check out-standings of in-house guests on a daily basis. To check whether the following records are kept in order and up to date.  “C” forms Reception / Information Log Book Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently. Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered. Check the grooming and hygiene of the team. Ensure all V.V.I.P room inspection in coordination with House Keeping Department. Ensure that newspapers and parcels are delivered in the rooms without delay. To be readily available at all times to deal with problems or complaints. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Ensure that the entrance is easily accessible to cars and taxis at all times. Conduct briefing for concierge and Front Desk Associate’s

Managerial Qualities

Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; and the propensity to recognize and acknowledge other peoples’ ideas.
  • Duty Manager

    4 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty ManagerAccor is seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel's front desk and providing exceptional customer service to our guests.Key Responsibilities:Lead and manage all aspects of the Front desk,...

  • Duty Manager

    4 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty ManagerJoin the Accor team as a Duty Manager and take on a challenging role that requires strong leadership and organizational skills. As a key member of the Front Office team, you will be responsible for ensuring the smooth operation of the hotel and providing exceptional guest experiences.Key Responsibilities:Manage the Front Office team...

  • Duty Manager

    5 months ago


    Chennai, India Accor Full time

    Company Description "Why work for Accor? Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:  Consistently offer professional, friendly and engaging service Lead and manage all aspects of the Front desk and ensure all service standards are followed Check and...

  • Duty Manager

    5 months ago


    Chennai, India Accor Full time

    Company Description Job Description Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation Conduct daily briefings and...

  • Duty Manager Position

    3 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty Manager PositionCompany: AccorJob Description:We are seeking a highly skilled and experienced Duty Manager to join our team at Accor. As a key member of our Front Office team, you will be responsible for leading and managing all aspects of the Front desk, ensuring that all service standards are followed.Key Responsibilities:Consistently offer...


  • Chennai, Tamil Nadu, India Accor Full time

    Job DescriptionAs a Duty Engineer at Accor, you will play a crucial role in ensuring the smooth operation of our hotel. Your primary responsibility will be to optimize work productivity by effectively scheduling and allocating all available resources.Key Responsibilities:Develop and implement strategies to improve departmental standards and...


  • Chennai, Tamil Nadu, India Accor Full time

    Job DescriptionAs a Duty Engineer at Accor, you will play a crucial role in ensuring the smooth operation of our hotel. Your primary responsibility will be to optimize work productivity by effectively scheduling and allocating all available resources. You will also be responsible for recommending changes in methods, equipment, design, and staff to improve...


  • Chennai, Tamil Nadu, India Accor Full time

    Job SummaryAs a Duty Engineer at Accor, you will play a crucial role in optimizing work productivity and ensuring cleanliness and hygiene standards in all areas of the hotel. Your responsibilities will include effectively scheduling and allocating resources, recommending changes to improve departmental standards, and ensuring adherence to company and hotel...

  • Duty Manager

    3 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty Manager - Front Office OperationsJob Summary:We are seeking a highly skilled and experienced Duty Manager to join our Front Office team at ibis Chennai City Center - An Accor Brand. As a Duty Manager, you will be responsible for ensuring the smooth operation of the Front Office, providing exceptional guest service, and maintaining high...

  • Duty Doctor

    5 months ago


    Chennai, India jayam nallam hospital Full time

    Need duty doctor to manage OPD and day care both fresher and experience doctors of any field can apply **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Contractual / Temporary, Freelance Contract length: 12 months Part-time hours: 48 per week **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Work from home Schedule: -...

  • Duty Officer

    5 months ago


    Vadapalani, Chennai, Tamil Nadu, India PVR Cinemas Ltd Full time

    Job Position : Duty Officer Experience : 1 to 2 Years in Food Industry Work Location : Vadapalani Roles & Responsibility: The Duty Officer will be responsible for overseeing and coordinating daily operations at the cinema, ensuring smooth functioning of all services, managing staff schedules, and providing excellent customer service. The Duty Officer will...

  • Duty Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Description:Front Desk Supervisor PositionDeliver exceptional guest service by consistently offering a professional, friendly, and engaging experience.Lead and manage all aspects of the front desk, ensuring all service standards are met.Ensure the Duty Manager safe is properly maintained according to company procedures.Inform the Front Office Manager of...


  • Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty EngineerJob SummaryAs a Duty Engineer at Accor, you will play a vital role in ensuring the smooth operation of our hotel facilities. Your primary responsibility will be to oversee the daily activities of the engineering department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesOptimize Work...

  • Duty Manager

    4 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Job Title: Duty Manager Job Summary: We are seeking a highly motivated and experienced Duty Manager to join our team at Accor. As a key member of our Front Desk team, you will be responsible for ensuring the smooth and efficient daily operation of the Front Desk, providing exceptional guest service, and maintaining the highest standards of quality and...


  • Chromepet, Chennai, Tamil Nadu, India Leap Year Fincorp Full time

    Night Shift Duty Doctor for a Clinic in Chrompet, Chennai Designation: Duty Medical Officer Qualification: MBBS Experience: 0-4 years Language: Tamil and English Duty Time: 12 Hours Type of Duty: OP Patients / Handling Emergencies Skills Required: Managing General OP and Emergency that can be manage in a Primary care Clinic set up, Suturing,...

  • Duty Medical Officer

    5 months ago


    Adyar, Chennai, Tamil Nadu, India Dr.Kamakshi Memorial Hospital Full time

    Job Details Department Others Career Level Duty Medical Officer Total Years Experience 0 - 2Years Gender Any Job Location Adyar Quaification MBBS **Job Description**: Contributing clinical expertise to patient care and providing guidance to junior physicians. Performing administrative duties and risk management. Ensuring the highest standards in patient care...

  • Duty Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    Ambitious individuals are invited to apply for the Duty Manager role at our esteemed hotel. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our reception, concierge, and hospitality services.Key Responsibilities:Manage the daily arrivals and departures of guests, maintaining accurate records and ensuring...

  • Duty Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Accor Full time

    At Accor, we're committed to delivering exceptional guest experiences. As a Duty Manager, you'll play a crucial role in ensuring the smooth functioning of our Front Office operations.Key Responsibilities:Oversee the arrival and departure of guests, maintaining accurate records and ensuring a seamless check-in and check-out process.Lead the Front Desk team,...

  • Duty Doctor

    5 months ago


    Kottivakkam, Chennai, Tamil Nadu, India PASTEUR HEALTHCARE INDIA PRIVATE LIMITED Full time

    Ensure high-quality patient care delivery in accordance with hospital protocols and standards. - Monitor and manage patient admissions, assessments, diagnoses, treatments, and discharges. - Collaborate with other healthcare professionals, including nurses, specialists, and allied health staff, to optimize patient outcomes. - Participate in medical rounds,...

  • Duty Doctor

    5 months ago


    Thoraipakkam, Chennai, Tamil Nadu, India Chennai Urology and Robotics Institute Hospital Full time

    Contributing clinical expertise to patient care and providing guidance to junior physicians. - Performing administrative duties and risk management. - Ensuring the highest standards in patient care are maintained. - Verifying complex diagnoses and facilitating treatment plans. - Hiring, supervising, and mentoring healthcare professionals and collaborating...