Director, Product Design

4 months ago

Hyderabad, India New Relic, Inc. Full time
Director, Product Design Director, Product Design Director, Product Design Req ID FY|R&D|#9 Location(s) Hyderabad, India; Your opportunity New Relic is looking to hire the pivotal role of Director, Product Design to be based in Hyderabad, India. The ideal candidate is a seasoned change-maker with a penchant for driving product and organizational impact. You’ll work across multiple product teams to deliver next-generation experiences that the world’s best engineering teams rely upon. As a senior member of the UX team, you’ll play a key role at a formative stage in our expansion geographically, and helping drive our UX vision and maturity. What you'll do Define the bar for user-focused design quality and hold the organization to an ever-improving measurable definition of good. You’ll look after our scorecards, design principles and design system. Build effective collaborative relationships with other UX leaders, with product management and engineering peers, and executives alike. Cultivate a user-centric org, ensure positive outcomes and results. Champion informed decision-making using quantitative and qualitative research to ensure users’ observability needs are understood and met. Inspire your team and the larger UX org with your growth attitude, cultivate a culture of learning, and introduce new ways of working and thinking to impact team effectiveness and satisfaction. Create and feed a strategic vision for your team, empower your managers in their roles, help connect all the individuals to how their role ladders up to the UX vision and company goals. Communicate broadly, the progress of your team, user success with design solutions, achievements of metrics and goals—how you are building influence and having an impact in the org and with users. Engender a design culture of sharing and feedback. Ensure operational health of your team: engage your team with our evolving career framework, coordinate resources, negotiate deliveries, balance creative and user-centric processes in a high-paced environment. This role requires 8+ years of relevant design experience, ideally in enterprise software, SaaS B2C or B2B products 3+ years of leadership experience with direct reports under your mentorship and leadership Adept at delivering high-quality work in an agile, fast-paced environment Experience with product experimentation methodologies, lean design, and ways to measure UX success Can-do growth attitude: you’re unwaveringly resilient, thrive in ambiguity and love seemingly impossible challenges Experience attracting and hiring top talent, mentoring and retaining talent Strong project management abilities Experience working with global teams distributed across different time zones An excellent communicator in both written and spoken English Bonus points if you have An advanced degree in Design, HCI, or a related field An understanding of cloud infrastructure and experience with related platforms AWS, Azure, Google Cloud Platform) Experience designing for data-rich products, incorporating data visualizations Experience working in SaaS or enterprise software You’re based in or in close proximity to Hyderabad, India or willing to relocate. This position is to be filled as soon as possible.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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