People Services Specialist

6 months ago

Bengaluru, India Ikea Full time

Job ID:

Date posted: 14/06/

Who you are

To succeed in the position as a People Services Senior Specialist (PA) you must have advanced HR and personal administration knowledge. You also have knowledge in HR related tax, legal, pay the co-worker process and good computer skills especially Microsoft Office.

You are also competent working alone on assigned tasks. You can express your own ideas and yet be fair to other groups. You can listen, thinks and acts independently. You are willing to take on responsibility and challenges and can be counted on when times are tough. You are focuses on daily tasks and follows established processes in detailed steps ensuring operational accuracy. You show patience and determination to explore problems in detail to find the route cause and resolve accurately.

You can identify problems quickly and takes action to solve them. You can learn from solved problems, and setup steps or controls to avoid recurrence. You think out of the box and provides ideas for continuous improvement. You have a good communication and listening skill.

You are a co-operative team player and works for the common goal. You can quickly find common ground and solve problems for the good of all. You can prepare presentation material and arrange relevant resources and documents. You manage & improves KPIs and resources with end to end thinking. You have ability to manage projects /project teams to deliver project goals. You can be counted on to exceed goals successfully.

You know what co-workers wants from a career and actively works toward achieving it. You work on deploying. strengths and compensating for weakness and limitations. You know your strengths and weaknesses. You have good knowledge about IKEA HR system landscape.

A day in your life with us

The PA (Personnel Administration) team are responsible for end to-end administration processes for coworkers, line managers and HR business units. This requires accurate recording and maintenance of all coworker personal details including preparation of employment contracts and terminations; recording contact information; banking details; pension details and other confidential information. PA team also provide standard reports for internal and external monitoring purposes.

You will be responsible for:
Undertake responsibility in your area of competence to deliver high-professional, accurate, timely, compliant and consistent services according to KPIs and SLAs.
Provide support to local P&C units in all Personnel Administration and Payroll related topics.
Monitor the quality of services in your area of responsibility and partner with other internal and external departments and HR locations to improve customer satisfaction.
Ensure that Personnel Administration / Payroll processes are in line with global processes/directions, legal and taxation standards, country specific requirements and comply with legislative obligations and internal auditing requirements.
Entering payroll and personal data into SAP according to the documents received on time, and according to the procedures.
Produce corresponding documents according to service level agreements
Accept and perform additional tasks delegated by team leader.
Ensure availability during New Zealand business hours (Start approximately 4:00 AM to 4:30 AM IST).
Address queries, incidents, or requests from New Zealand-based stakeholders promptly.Hybrid and Flexible Work Model of Support:
Embrace a hybrid work approach, combining remote and in-office work as needed.
Be adaptable to changing work arrangements and collaborate effectively across different settings.Rotational Support Model:
Participate in a rotational schedule for providing support.
Coordinate with team members to cover different shifts and ensure continuous coverage.

About this work area

Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore. To provide professional, service minded, support to the core business thats our business To secure best practice, efficient end-to-end HR administration processes from the co-worker, line manager & HR unit to GBO for service delivery. Working together to achieve IKEA performance goals by freeing the business to focus on the core objectives.

Questions and support? Let's connect

You will be based in Bangalore.

Your application, written in English and consisting of a covering letter and CV, should be registered on-line.

We regret that we are unable to handle applications made by e-mail. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates.

Looking forward to your application, but no later than 28th June .

Please Note- We will conduct a background check for the final candidate.

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