Operations Support Agent

3 months ago


Bengaluru, India FedEx Full time

FXEMEISA_5
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service.
"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.


Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills


FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.


  • Deal Desk Associate

    5 months ago


    Bengaluru, Karnataka, India Radius Agent Full time

    **About Us**: We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate...


  • Bengaluru, Karnataka, India ModSquad Full time

    Customer Support AgentAbout the Role:We are seeking a skilled Customer Support Agent to join our team at ModSquad. As a Customer Support Agent, you will be the primary point of contact for our clients, providing exceptional support and resolving customer concerns in a timely and professional manner.Responsibilities:Provide top-notch customer support via...


  • Bengaluru, Karnataka, India DHL Full time

    **Job Title - **CLEARANCE SUPPORT AGENT** **Introduction** DHLis a leading global brand in the logistics industry.DHL’s family of divisions offers an unrivalled portfolio** **of logistics services, ranging from national and international parcel delivery, international express, road, air and ocean transport, to industrial supply chain management. With its...


  • Bengaluru, Karnataka, India FedEx Full time

    Job SummaryFedEx is seeking a skilled Operations Support Agent to join our team. As an Operations Support Agent, you will be responsible for ensuring the accuracy and completeness of defined processes and procedures, while maintaining compliance with internal and external standards.Key ResponsibilitiesIdentify and resolve anomalies as they arise, using...


  • Bengaluru, Karnataka, India FedEx Full time

    Job SummaryWe are seeking a highly skilled Operations Support Agent to join our team. As an Operations Support Agent, you will be responsible for ensuring the accuracy and completeness of defined processes and procedures, while maintaining compliance with internal and external standards.Key ResponsibilitiesIdentify and resolve anomalies as they arise, using...


  • Bengaluru, Karnataka, India FedEx Full time

    Job SummaryWe are seeking a highly skilled Operations Support Agent to join our team. As an Operations Support Agent, you will be responsible for ensuring the smooth operation of our air network support services.Key ResponsibilitiesResponsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance...

  • Customer Support Agent

    5 months ago


    Bengaluru, India Valueleaf Services Full time

    **Greetings from Valueleaf!!** We are hiring for Customer Support Agent. Experience : Freshers Location : Bangalore (on-site) **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers...

  • Solution Architect

    5 months ago


    Bengaluru, India Radius Agent Full time

    **Job Summary**: We are seeking a highly skilled and experienced Software Architect with a strong background in software architecture and DevOps practices. As a Software Architect, you will be responsible for designing and overseeing the architecture of our software systems, while also leading and implementing DevOps initiatives. You will collaborate closely...


  • Bengaluru, Karnataka, India Fedex AMEA Full time

    FXEMEISA_5 Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting;...


  • Bengaluru, Karnataka, India Fedex AMEA Full time

    Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer...


  • Bengaluru, Karnataka, India CapTalent HR Full time

    Job Title: Customer Support Agent for Banking ProcessWe are seeking a highly motivated and skilled Customer Support Agent to join our team at CapTalent HR. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our banking clients via voice and chat.Key Responsibilities:Respond to customer inquiries and resolve...


  • Bengaluru, Karnataka, India FedEx Full time

    Job SummaryFedEx is seeking a skilled Operations Support Agent to join our team. As an Operations Support Agent, you will be responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.Key ResponsibilitiesIdentify and resolve anomalies as they...


  • Bengaluru, India lastminute.com Full time

    Company Description group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, leveraging technology to simplify the life of travellers. As a smart travel provider, we offer our customers an extensive offering for all their needs, from flights, hotels, holidays and city breaks to cruises, car hire, as...

  • Visual Designer

    5 months ago


    Bengaluru, Karnataka, India Radius Agent Full time

    **What You’ll Do**: - Ideate, design, and implement new website / landing page features and content, including graphic elements, website navigation, and page layout. - Create social media graphics that draw attention to our brand - Create engaging animated gifs and digital display/banner ads - Animate product illustrations to educate viewers across...

  • Visual Designer

    5 months ago


    Bengaluru, India Radius Agent Full time

    **Who you are** - Minimum of 4 years of experience in visual design for digital tools, from high-level strategic direction to production details - Experience executing and thriving in fast-paced high-growth environments. Ability to independently prioritize work based on project objectives and business goals, producing high-quality work with speed and...

  • Customer Support Agent

    3 months ago


    Bengaluru, Karnataka, India Accentrix solution Full time

    We are Hiring !! Role : Customer Support Agent International Voice Process / Domestic Voice Experience : Fresher Education : 10+2 / Any Graduate Salary : Upto 3LPA **Should be Flexible to work in Any Shifts** Work from Office Excellent Communication Required Location : Bangalore For More Info Contact HR AYESHA - 7676529751 **Job Types**:...

  • Customer Support Agent

    5 months ago


    Bengaluru, Karnataka, India Accentrix solution Full time

    We are Hiring Role : Customer Service Agent International Voice support Experience : 1 to 2 +yr Of Exp required Skill - Any international Customer service, ( **Should have excellent communication skills** ) Education : Any Graduate Salary : 3- 5 LPA Work from Office Note : Immediate joiners Location : Bangalore For More Info Contact HR AYESHA -...


  • Bengaluru, Karnataka, India lastminute Full time

    About LastminuteLastminute is a leading online travel provider, simplifying the lives of travelers through technology. With a portfolio of well-known brands, we offer a comprehensive range of travel and leisure services, from flights and hotels to cruises and car hire.Job DescriptionWe are seeking a skilled Customer Support Agent to join our team. As a key...

  • Product Designer

    5 months ago


    Bengaluru, Karnataka, India Radius Agent Full time

    **Who you are** - At least 6+ years of relevant professional experience - A portfolio of product design work that includes multiple shipped projects where you were the primary contributor. We want to see portfolios of products that showcase design systems thinking. - Experience as a product design thought leader, influencing engineers, earning trust,...


  • Bengaluru, India Hewlett Packard Enterprise Full time

    AMS Live Chat Support Agent This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders...