Service Transition Specialist

3 months ago

Bengaluru, India NTT Full time
JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Service Transition Specialist is a seasoned subject matter expert, responsible for the transition of clients with medium to complex services engagements.

This focus within this role is on achieving a successfully transitioned service to the agreed timeframe, costs and service outcomes.

What you'll be doing

Key Responsibilities:

Implements, runs, governs and controls transition projects / programs from inception through to completion. Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project. Plans and facilitates engagement sessions with stakeholders in a service transition project. Manages and mitigates service transition risks. Manages client and internal escalations as per the standard escalation processes. Reports on transition execution against the contracted planning and identify any major issues. Ensures handover for service execution and operational readiness validation has been successful. Supports new services through an Early-life-support model as required. Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team. Manages virtual teams to deliver the planned outcome for transition and transformation projects. Manages thorough validation and testing of services provisioned as part of the transition. Performs any other related task as required.


Knowledge and Attributes:

Seasoned understanding of the organization's services portfolio and capabilities. Seasoned track record of medium to complex Services Transition Management delivery within an IT environment Seasoned knowledge of Project and Transition Management governance, frameworks and methodology. Excellent ability to communicate and negotiate at a senior-management level. Ability to interpret, deconstruct and contribute to contractual collateral. Excellent presentation and organization skills. Highly analytical and data orientated. Seasoned ability to construct plans and schedules within a framework. Seasoned ability to look ahead and mitigate potential issues before they arise. Seasoned business and commercial acumen. Ability to think tactically with an understanding of the operations of a service delivery and operations business.


Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology or related field. Recognized Project Management certification (PMP, PRINCE2) preferred. ITIL certification preferred.


Required Experience:

Seasoned experience within Service Transitioning / Project management. Seasoned experience in applying, managing and executing transition management approaches and applicable methodologies. Seasoned demonstrated track record of completing successful transitions into a multi-tier delivery organization. Seasoned experience in managing stakeholder relationships, including clients and vendors.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

  • Service Transition Specialist

    1 month ago

    Bengaluru, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Sustainability Transition Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Sustainability Economics Full time

    About Sustainability EconomicsSustainability Economics is a pioneering global organisation that targets key markets worldwide. Our primary focus is on the Lifecycle Management of E2E Net-Zero transitions, leveraging our automation-first approach to deliver sustainable solutions. We offer collaborative services at an international level and counsel clients on...

  • Senior Global Transition Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Novo Nordisk Full time

    Role OverviewWe are seeking a highly motivated Senior Global Transition Specialist to join our team at Novo Nordisk. As a key member of our organization, you will play a crucial role in driving the transition of roles spanning multiple functions and business units globally.

  • Career Transition Specialist

    4 weeks ago

    Bengaluru, Karnataka, India People click learing Full time

    Company OverviewPeople Click Learning is a leading IT services, HR consultancy, and training provider. With a strong presence in Bengaluru, Karnataka, India, we offer comprehensive solutions to clients across various industries.We are seeking an experienced Career Transition Specialist to join our team at People Click Learning. As a key member of our...

  • Financial Services Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Genpact Full time

    Genpact is a global professional services and solutions firm driving business outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.At Genpact, we serve and transform leading enterprises, including the Fortune Global 500, with our...

  • Renewable Energy Transition Specialist

    7 days ago

    Bengaluru, Karnataka, India Sustainability Economics Full time

    Company OverviewSustainability Economics is a pioneering global organisation that targets markets in the US, Japan, EU, UK, Canada, and Singapore. Our focus is on Lifecycle Management of E2E Net-Zero transitions while leveraging our automation-first approach.We offer collaborative services at an international level and counsel clients on transition solutions...

  • Senior Service Transition Manager

    3 weeks ago

    Bengaluru, Karnataka, India NTT Full time

    Job DescriptionWe are seeking a seasoned SERVICE DELIVERY STRATEGIST to join our team at NTT DATA.About the RoleThe Senior Service Transition Manager will be responsible for ensuring a successful transition of clients with medium to complex services engagements.This involves achieving a successfully transitioned service to the agreed timeframe, costs, and...

  • Operations Transition Manager, Senior Transition Specialist

    3 weeks ago

    Bengaluru, Karnataka, India The Nielsen Company Full time

    **Job Overview:**The Nielsen Company is seeking an experienced Operations Transition Manager to support the transition team and business unit in driving smooth transitions of operations from onsite to offshore. The successful candidate will have a strong background in program management, transition planning, and risk mitigation.**Key Responsibilities:Develop...

  • Strategic Manager

    1 month ago

    Bengaluru, Karnataka, India Microland Full time

    Key Responsibilities Manage a team of technical SMEs and Service Managers to deliver risk-managed IT Infrastructure service transitions. Requirements Proficiency in Microsoft Project, Excel, and PowerPoint. Essential Skills Good understanding of transition plans, risk management framework, and effort estimates. Additional Responsibilities Participate...

  • Transition Lead

    4 weeks ago

    Bengaluru, India Equiniti India Full time

    Greetings fromEquiniti India .About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core...

  • Transition lead

    4 weeks ago

    Bengaluru, India Equiniti India Full time

    Greetings from Equiniti India.About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core...

  • Transition Lead

    4 weeks ago

    Bengaluru, India Equiniti India Full time

    Greetings from Equiniti India .About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core...

  • Transition Lead

    4 weeks ago

    Bengaluru, India Equiniti India Full time

    Greetings from Equiniti India.About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core...

  • Transition Lead

    4 weeks ago

    Bengaluru, India Equiniti India Full time

    Greetings from Equiniti India.About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core...

  • Assistant Transition Manager/ Lead

    5 months ago

    Bengaluru, India The Nielsen Company Full time

    Overall objectiveThe Assistant Transition manager/ Lead supports the Transition team and business Unit to drive smooth transition of operations from onsite to offshore by customizing program management, developing migration plans, mitigating risks, ensuring documentation quality and tracking progress. Responsibilities Assist in developing transition...

  • Transition Manager

    1 month ago

    Bengaluru, India Skylark Digi Solutions Full time

    Job Description:. Job Title: Transition manager. Location: Number of Positions:10. Salary : 23 LPA. Notice- Period : Immediate to 30 Days. Experience : Total 10+Years.- Purpose of the role: Lead and manage transition projects on schedule within budgets, with high CSAT in line with contractual obligations.- Create knowledge base, execute timeline, resource...

  • Renewable Energy Transition Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Siemens Gamesa Full time

    At Siemens Gamesa, we are committed to making sustainable, reliable, and affordable energy a reality. Our team of talented individuals is passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community.Company OverviewWe are part of Siemens Energy, a global leader in energy...

  • Senior transition manager

    1 week ago

    Bengaluru, India MNC Group Full time

    Responsibilities:Develop timelines, milestones, and communication plans for a seamless transition.Ensure all customer service processes, policies, and roles are properly updated and aligned with the new operational structure.Proactively identify risks related to the transition process and work with relevant teams to mitigate these risks.Track and report key...

  • Senior Transition Manager

    1 week ago

    Bengaluru, India MNC Group Full time

    Responsibilities: Develop timelines, milestones, and communication plans for a seamless transition. Ensure all customer service processes, policies, and roles are properly updated and aligned with the new operational structure. Proactively identify risks related to the transition process and work with relevant teams to mitigate these risks. Track and report...

  • Senior Transition Manager

    1 week ago

    Bengaluru, India MNC Group Full time

    Responsibilities:Develop timelines, milestones, and communication plans for a seamless transition.Ensure all customer service processes, policies, and roles are properly updated and aligned with the new operational structure.Proactively identify risks related to the transition process and work with relevant teams to mitigate these risks.Track and report key...