Analyst / Senior Analyst

2 weeks ago

Hyderabad, India MetrixLab Full time

About us:

MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging to e-commerce optimization, MetrixLab’s range of solution suites adapts to fit all types of budgets, timelines and business needs.

Active in more than 90 countries, MetrixLab is a proud partner to more than half of the world’s top 100 brands and part of .

Analyst / Senior Analyst

We are looking for a talented project analyst (with 1-2 years of quantitative market research experience) who loves to take on the dynamics of a fast-paced office within a global company, being instrumental in its growth and success.

Position Responsibilities:

Manage sample only, ad hoc, tracking, national and international projects. Set up and implement new and on-going projects. Set client expectations and project delivery timelines. Ensure clear communication and outline of project requirements and timelines with other teams that are required to complete and successfully deliver the project. Project coordination with other client service groups. Project coordination with external partners. Ensure timely delivery by all groups involved in all project phases. Provide timely status reports, project analysis and recommendations. Prepare invoices. Proactively identify project risks and develop risk mitigation plans. Ensure that projects are delivered on time, on budget and meet the client’s requirements. Work with Direct Client Services Satisfaction survey.

Do you:

Ensure that all project dates and requirements are communicated and updated to all parties (Clients/Sales/Panel team/Scripters/Coders/DP team). Participate in project Kick-Off calls for key projects to define project scope and specification to support the understanding of project and client requirements. Advise sales and clients on best timings and project feasibility. Immediately flag any potential issues / concerns that can affect either the Client Service team or projects. Develop and maintain strong relationships with assigned account teams. Understand key client issues and objectives.

Do you have:

Bachelors’ degree with 2-3 years of equivalent work experience/MBA with 1-2 years of experience. Demonstrates highest level of ability in all aspects of communications. Experience in the Market Research environment. Proactive and hands-on approach with a ‘can-do’ attitude. Excellent communication and Customer Service orientation skills. Night working hours based on team and business requirements required. IT literate, with thorough working knowledge of Microsoft Office (Word, Excel, PowerPoint & Excel).

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