IT Infrastructure Analyst

5 months ago

Navi Mumbai, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full time

Description

Dow has an exciting opportunity for a Information Technology Analyst located in Mumbai India This position is in the Enterprise Delivery Organization with the role aligning to the Implementation Services tower with primary expertise in IT infrastructure. The successful candidate will provide functional and technical expertise, knowledge, and support for Dow's IT infrastructure on projects. Projects typically include Joint Ventures, Mergers, Acquisitions, Divestitures, and Capital Investments.

The IT Analyst has accountability for acting as a voice for business resources in details related to enabling new or changing infrastructure, work processes, or systems capabilities during implementation projects. They are responsible for collaborating with the IT Services teams designing and implementing new or changing infrastructure for project related activities.

Primary Responsibilities:

Engage and lead the infrastructure design for IT infrastructure related project, leveraging available work processes.

Work with peers to define and manage infrastructure requirements.

Provide consulting expertise on IT infrastructure related projects.

Ensure successful technical/functional handoff of deliverables.

Facilitate technology issue resolution across project teams.

Lead and influence project team discussions, decisions, and direction for technology items.

Design and Build standards, templates and procedures for IT infrastructure related projects.

Act as main focal point for Partner Project Managers and Project Managers for the Infrastructure track of assigned projects.

Establish and maintain a productive partnership with I/S’s strategic vendors (e.g. IBM, Stefanini, etc.)

General Responsibilities:

Help manage cross-functional implementation issues and interdependencies for business process area of expertise.

Participate on the development of the implementation approach, strategy and detailed plans.

Participate on the development of cutover plans and approach.

Gather input and develop the cutover check lists for a specific Information Technology Services & Employee Experience Services process area of expertise.

Provide Post Implementation support following production implementations. 

Facilitate the closure of defects or act as a liaison for end users to gain closure for defect. 

Required Qualifications:

A minimum of a Bachelor’s degree in Computer Science or Information Technology or equivalent

3 to 5 years of relevant experience.

Strong people and communications skills.

Strong problem management and issue resolution skills.

Relevant experience working with global teams

Preferred Qualifications:

Integration support and development (Cloud Platforms, APIs, etc).

Knowledge or experience of working with manufacturing or business facing organizations

Note : This position does not offer relocation assistance.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.  Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.  Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.  Global Paid Time Off (PTO) policies:Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). ​Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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