Academic IT Counselor

4 weeks ago

Noida, India Training Basket Full time
Job Description
Training Basket is a leading provider of IT training solutions catering to both working professionals and college students. Our comprehensive courses cover a range of disciplines including Programming, Cloud Computing, Networking, and Web Development. With a commitment to empowering individuals with the skills and knowledge needed to excel in the IT industry, we are dedicated to delivering high-quality training programs that meet the evolving needs of the technology sector.

Position Overview:
We are seeking a dynamic and motivated Academic Counselor to join our team. The Academic Counselor will play a key role in engaging with prospective students, understanding their career goals and educational needs, and guiding them towards the most suitable training programs. This role requires a deep understanding of the IT industry, excellent communication skills, and a passion for helping individuals achieve their professional aspirations.

Requirements1. Conduct consultations with prospective students to understand their educational background, career objectives, and prior experience in the IT field.
2. Provide personalized guidance and advice to students on selecting the most appropriate training programs based on their goals and skill level.
3. Explain the curriculum, course objectives, and learning outcomes of our IT training programs to prospective students in a clear and concise manner.
4. Address any questions or concerns raised by students regarding the training programs, admission process, or other related matters.
5. Assist students in completing the enrollment process, including filling out application forms, submitting required documents, and processing payments.
6. Follow up with prospective students through phone calls, emails, or in-person meetings to provide additional information and support as needed.
7. Collaborate with the admissions team to track student inquiries, applications, and enrollment numbers, and provide regular updates on prospective student status.
8. Stay updated on industry trends, emerging technologies, and changes in the IT job market to effectively advise students on their career paths.
9. Participate in marketing events, webinars, and outreach activities to promote our training programs and attract new students.
10. Maintain accurate records of student interactions, inquiries, and enrollment data using our CRM system.

Qualifications:
1. Graduation degree in a relevant field.
2. Minimum of 2 years of experience in academic counseling, admissions, or sales, preferably in the IT training industry.
3. Excellent interpersonal skills with the ability to build rapport with students from diverse backgrounds.
4. Effective communication skills, both verbal and written, with the ability to convey complex information in a clear and engaging manner.
5. Proven ability to work independently as well as collaboratively within a team environment.
6. Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
10. Commitment to upholding ethical standards and providing exceptional service to students throughout their educational journey.

Requirements
Academic IT Counselor.

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