Provider and Network Management Specialist
1 month ago
We are looking for an experienced and detail-oriented Provider and Network Management Specialist
to join our team at YourDOST, a leading B2B workplace wellness service provider. The ideal
candidate will be responsible for establishing and managing relationships with wellness service
providers, ensuring a robust network, and maintaining the quality of services delivered to our
corporate clients.
Responsibilities
Provider Network Development: Identify, evaluate, and establish relationships with wellness
service providers, including fitness centres, healthcare professionals, Hospitals, and
nutritionists.
Quality Assurance: Develop and implement standards and guidelines for the delivery of
wellness services within the provider network. Monitor and assess the quality and
effectiveness of services provided by network partners.
Network Adequacy: Assess and maintain the adequacy of the provider network to meet the
needs of corporate clients and their employees. Collaborate with the sales and account
management teams to align network capabilities with client requirements.
Relationship Management: Cultivate strong relationships with existing wellness service
providers to foster collaboration and resolve any issues promptly. Act as the primary point of
contact for providers, addressing inquiries, concerns, and feedback.
Provider Onboarding: Facilitate the onboarding process for new wellness service providers,
ensuring compliance with company standards and regulatory requirements. Conduct
orientation sessions to familiarize providers with our program objectives and expectations.
Performance Analysis: Analyze key performance indicators (KPIs) to evaluate the
effectiveness and efficiency of the provider network. Implement improvements and
adjustments as needed to optimize network performance.
Data Analysis: Analyze provider performance data and utilization metrics to identify trends,
areas for improvement, and opportunities for optimization. Provide insights to support
strategic decision-making.
Compliance & Regulation: Stay informed about relevant industry regulations and compliance
requirements. Ensure that all providers adhere to regulatory standards and maintain
necessary certifications.
Reporting: Generate regular reports on provider network performance, service utilization, and
client satisfaction. Collaborate with internal teams to provide insights and recommendations
for program enhancement.
Requirement
Bachelor's degree in Business, Marketing, or a related field. Master's degree preferred.
Proven experience in provider network management, preferably in the healthcare or wellness
industry.
Strong negotiation and contract management skills.
Excellent interpersonal and communication skills.
Familiarity with regulatory requirements and standards in the wellness or healthcare sector.
3+ years of experience in provider network management
3+ years of experience in market research, preferably in the workplace wellness or healthcare
industry.
Location
Noida, Delhi-NCR
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