Engineer - IT Support

2 weeks ago

Bengaluru, India Xperi Holding Corporation Full time

Description

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands:  DTS, HD Radio  and  TiVo . Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. Job Summary The Corporate IT Services requires a day-to-day Service Desk Engineer for ongoing support for Xperi. These required support services include but are not limited to: field incoming help requests, resolve IT support requests, escalate advanced cases, maintain service records, perform system testing and updates, maintain IT documentation.The Service Desk Engineer will be responsible for supporting, servicing, implementing, lifecycle management, and daily operations for IT Corporate Services. This will include (but not limited to) direct user support, run book creation and modification, coordinate with other IT teams in the organization, day to day operations, lifecycle management planning and implementation. In addition, a successful candidate will have a firm understanding of IT methodology and solutions, be forward thinking, and be able to assist and collaborate with other members of the Corporate IT and Infrastructure team in support of those technologies. This will include (but not be limited to) Windows OS, MAC OSX, MS O365 (Outlook, OneDrive, MS Office), Slack, Zoom, Active Directory, MS Teams, and others as required. Accountabilities & Responsibilities: Be self-motivated and able to work successfully with a team to achieve ambitious goals Implementation IT technologies in support of defined requirements generated by business and growth demands Work with Tier III/IV teams by creating/updating support run books to enable first call resolution Work with the business to understand requirements. Required Qualifications BS. in Computer Science or equivalent experience Minimum of two years directly related work experience 2 or more years of technical experience in Windows OS laptop and desktop support Mac OS laptop and desktop support Office 365 Endpoint management Workstation deployment Active Directory Desired Qualifications Scripting for automation of tasks Application support experience with Zoom, Slack Knowledge of current workstation hardware and standards Other Desired Qualifications Certifications in Windows and Mac support Fundamental networking knowledge and experience Core fundamental and working knowledge of TCP/IP, DNS Must have excellent written and verbal communication skills and be able to: Read, analyze, and interpret common technical journals Document procedures that conform to a prescribed style and format Present information to users clearly Strong analytical skills required Life @ Xperi:  At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

  • Support Engineer

    1 week ago

    Bengaluru, India Clumio Full time

    Cloud Support Engineer, RDS/DB (Remote, Night Shift IST) Bangalore, India Overview Clumio is looking for a Cloud Support Engineer to provide technical engineering services to our customers. Cloud Support Engineers will have an opportunity to work hands-on with a wide breadth of “hot” cloud platforms and SaaS technologies like AWS, M365, Azure, etc....

  • IT Support Technician

    4 weeks ago

    Banaswadi, Bengaluru, Karnataka, India SKAD IT Solutions Full time

    IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: - Installing and configuring computer hardware, software, systems, networks, printers and scanners - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and...

  • Support Engineer

    1 month ago

    Bengaluru, India Brandmuscle Full time

    Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and...

  • Support Engineer

    4 weeks ago

    Bengaluru, India Mixpanel Full time

    About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 customers, including...

  • Desktop Support- Tl

    5 days ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Support Engineer

    1 week ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world.This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it to...

  • IT Support Engineer

    1 month ago

    Bengaluru, India CliniSys Full time

    Responsibilities:User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies.Application support: Support and administer all internal IT...

  • Support Engineer

    2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it...

  • Cyber Security Engineer

    4 weeks ago

    Bengaluru, India IT Full time

    Job Description : We are seeking a skilled Saviynt Implementer to join our team. The Saviynt Implementer will be responsible for configuring, customizing, and deploying the Saviynt platform to meet our clients' identity governance, access management, and cloud security needs. The ideal candidate will have a strong technical background, hands-on...

  • Support Engineer

    22 hours ago

    Bengaluru, India Alpha Variance Solutions Full time

    Job Description: Support Engineer – Managed Services Team Member Dynamics 365 ERP and AzureLocation: Bangalore, India Position Type: Full-Time Experience Level: Mid-Level (3-5 years of relevant experience)OverviewWe are seeking a skilled and motivated Support Engineer to join our team in Bangalore, specializing in Microsoft Dynamics 365 ERP and Azure. The...

  • IT Support Engineer

    2 months ago

    Bengaluru, India CliniSys Full time

    Responsibilities: User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies. Application support: Support and administer all internal...

  • Solar Engineer

    3 weeks ago

    Bengaluru, Karnataka, India v support solutions Full time

    Apply for Solar Engineer, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on

  • Support Engineer

    6 days ago

    Bengaluru, India Avlino Full time

    About the jobAre you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions?If so, we are looking for you to join our brilliant team as an entry-levelSupport Engineer!Our Work PerksCompetitive salaryRobust benefits...

  • Desktop Support Engineer

    1 month ago

    Bengaluru, India @ Six Sigma Full time

    Job DetailsOrganisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000 Work...

  • L2 Support

    3 days ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Cloud Support Engineer

    1 week ago

    Bengaluru, India AWS India - Karnataka - D11 Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Desktop Support Engineer

    2 months ago

    Bengaluru, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...

  • Application Support

    21 hours ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Support Engineer

    5 days ago

    Bengaluru, India Avlino Full time

    About the jobAre you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions?If so, we are looking for you to join our brilliant team as an entry-level Support Engineer!Our Work Perks- Competitive salary- Robust benefits...

  • Support Engineer

    1 month ago

    Bengaluru, India Maersk Full time

    Introduction to Maersk:A.P. Moller - Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 100,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk’s vision is to be the global...