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BCG X AP Talent and Strategic Programs Senior Manager

4 months ago

Mumbai, India Boston Consulting Group Full time
WHAT YOU'LL DO
  • Optimize the deployment of BCG X Leads and above within the relevant Systems across AP to meet the needs of our business while ensuring that each consultant receives the right set of opportunities to support their immediate BCG Career Development objectives and their overall long-term professional goals.
  • Responsible for oversight and deployment of BCG X Delivery resources across Build and Analytics & Automation to meet the regional needs of the business including increasing regional engagement across all Systems.
  • Optimize business priorities, team design, and billability through a deep awareness of current available skills/expertise, cases, business pipeline, and regional goals; maintain a view of staffing pipeline at a macro and micro level, including the triage of capacity between X Consulting and Delivery teams
  • Build strong relationships with BCG X senior stakeholders (e.g., principals, partners, associate directors, directors) to deeply understand the project pipeline and project requirements (timing, skills, etc.,), optimize resource deployment, balance priorities, and advise leaders on team setup and best practices including engagement with CommEx, DevEx and Teaming
  • Maintain an acute awareness of the business environment and priorities; understand objectives of client/cases and openly communicate information relative to case opportunities with individuals; drive the effective deployment of any available capacity
  • Build strong relationships with BCG X team members to understand development needs and preferences for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG's business needs and personal preferences when possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations
  • Lead and manage the weekly / fortnightly management control and reporting cycle including AP staffing call and weekly reporting to ensure regionally integrated visibility
  • Drive and lead operational priorities and special projects outside the scope of ordinary business through collaboration with other system and regional functions and provide relevant views on the team to drive the larger operational agenda, including capacity forecasting, affiliation and HR
  • Responsible for driving and then supporting regional, system and chapter level engagement across the region
  • Responsible the design, implementation and improvement of key staffing processes and management tools to support the growth and evolution of the business including connections with core, other digital specialities and BST functions
  • Manage the day-to-day activities of the staffing team members and provide mentorship; directly oversee their career development goals, feedback process and relevant onboarding and training
IMPACT
  • Orchestrate complex agendas, align senior leadership, prioritizing activities and working with others to get things done
  • Manage and execute projects efficiently; provide hands-on support to multiple activities, often requiring strong consulting skills (slide writing, effective communication, general modeling and analytics, etc.,)
  • Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different backgrounds. Communicate with senior leaders and be a connection point for the community
  • Engage senior stakeholders across X functions and BCG independently to ensure alignment, transparency and access to the right information to provide reporting and analysis to LT
  • Independently lead cross functional teams to drive change and meet business priorities / KPI's, knows who to leverage and where the right information can be accessed
  • Must demonstrate significant maturity in dealing with stakeholders

YOU'RE GOOD AT
  • Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG's values and culture
  • Excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships
  • Ability to engender trust from senior local and regional leadership as well as more junior resources, and serve as a broker or liaison between the two groups
  • Strong communication skills; ability to communicate confidently, articulately; ability to influence multiple stakeholders to adopt a new point of view and be simultaneously flexible with adjusting own perspective in light of new information or constraints
  • Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style
  • High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality
  • Comfort in resolving conflict, delivering difficult messages and addressing all people related issues
  • A can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded
  • Able to uphold and drive and where appropriate suggest improvements to BCG policies, practices, structure, and how decisions are made
  • An active team player and effective leader, with strong organizational, analytical, and project management skills
  • Comfortable working in detail whilst understanding the big picture; ability to consider the ramifications of decisions on a spectrum of parties
  • Ability to navigate highly ambiguous networks of stakeholders across BCG and BCG X, and with an ability to effectively partner with leadership to drive to outcome
  • Cross functional impact supporting change and an innovation agenda
  • ​​​​​​​Autonomous, able to tolerate ambiguity, self-motivated

YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • Advanced Degree (Masters, MBA, JD, PhD, etc.) preferred
  • 8+ years of professional experience (or relevant consulting experience); ideally in HR/talent management within a consulting environment, or 2+ years client-facing work experience in a professional services organization
  • 3 yrs+ consulting experience at Consultant or Project Leader equivalent level is considered a big advantage to understanding our target audience's needs and skills in their roles
  • Knowledge in a people or recruiting function, and or HR systems such as workday beneficial
  • Advanced analytics capabilities (Excel, Tableau etc.,) with strong capability in PPT

YOU'LL WORK WITH
  • MDP stakeholders with focus on X Regional LT, X AP System Leads, Delivery XD’s, X AP PA heads, X AP People Chair
  • X Consulting team; X Delivery teams
  • Regional People & Development Leadership and team
  • BST SD/XD functional and regional leaders, Teaming, Commex, Devex, Finance, CDA’s and Line managers
  • Core BST team engagement and collaboration

ADDITIONAL INFORMATION
WHO WE ARE
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963.
Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

ABOUT BCG X
BCG X is the tech build & design unit of BCG. Turbocharging BCG’s deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale.
With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world’s most important challenges and opportunities.
Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we’re creating the bold and disruptive products, services, and businesses of tomorrow.