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Process Associate

2 months ago

Jaipur, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Reconciliations
In this role, you shall be responsible for identifying causes of outstanding entries after thorough research of flow of transactions considering procedures and flows documented in Desktop Procedures.

Responsibilities

• Prepare reconciliations of assigned accounts as per business standards
• Ensure that transactions are processed as per the Desktop Procedures 
• Ensure that the assigned targets per the SLA metrics are met.
• Ensure that the quality of the transactions complies with predefined parameters laid down by the SLA metrics. 
• Ensure adherence to Company Policies and Procedures.
• Propose solutions to clear outstanding entries
• Interact with dedicated client resources through e-mails and teleconferences on process-related matters 
• Provide relevant process reports on a timely basis
• Ensure adherence to established attendance schedules i.e. per predefined rosters

Qualifications we seek in you
Minimum qualifications
• Graduate with Computer literacy (MS Office).
• Reconciliation & Research process training
• Basic accounting knowledge
• Specific systems training for various applications like Plan Data, AMS, eCarma/Carma Online, MS Excel, MS Access, etc
• Typing speed of 20 wpm with 90% accuracy
• Basic IT knowledge and PC skills
• Proficiency in MS Access, expertise in MS Excel
• Data gathering/Problem solving
• Good written and verbal communication skills 
• Analytical and detail-oriented
• Ability to comply with stringent documentation standards
Preferred qualifications
• Self-Discipline and patience are some desirable skills
• Teamwork
• Business awareness
• Work numbers; acumen for numbers