Senior Account Manager

4 weeks ago

Bengaluru, India Odessa Full time
Job Description

Primary Role

The Senior Account Manager serves as the primary relationship owner for an assigned group of client accounts. This role holds a high level of responsibility for maintaining customer satisfaction, customer retention, and operational excellence. As a strategic member of the team, this individual will ensure clients derive maximum value from our services and product offerings, have the foresight to identify new revenue opportunities from existing accounts, and an in-depth understanding of the clients' individual experiences to prevent potential issues before they arise.You will report to the Managing Director, APMEA and lead the charge in developing your own accounts.An ideal fit is someone who knows the perfect balance of inside sales paired with real, genuine customer relationship management. They also value working in an autonomous but collaborative environment.

What you will do:

• Ownership of revenue targets, sales targets, and strategic direction for assigned portfolio• Build strong and deep relationship with multiple levels of account stakeholders throughout the customer organization• Identify and pursue white space for assigned portfolio with a focus on consultative selling and value creation for customers• Pull strong opportunity pitches together and organize internal teams on brainstorming and storyboarding exercises• Ensure alignment on target state architecture, target operating model and the Odessa technology roadmap – Be the voice of the customer in the Odessa organization• Organize and coordinate Executive Business Reviews and other key discussions between executive management team and senior customer stakeholders• Manage complex enterprise accounts with multiple delivery workstreams and day-to-day support activities• Prepare and negotiate contracts for enhancements, products, and professional services with customer stakeholders• Serve as the advocate of the customer, maintain customer pulse, and engage all necessary internal teams to assist with requests or resolution• Assign priorities and drive direction based on customer feedback and/or based on the defined business process• Document all communication clearly with customers and internal teams and ensure appropriate action items are assigned, understood and completed• Utilize technical, domain and platform expertise to manage customer expectations by delineating between product bugs vs product enhancements• Work closely with Delivery Managers on account strategy from delivery and satisfaction perspective• Work alongside geographically disperse services & development teams to maintain understanding on delivery timelines and project status• Articulate and manage report out on assigned portfolio to executive management team• Work closely with Finance on billing set up and invoicing• Manage customer activity with CRM tools for maximum efficiency and visibilityJob Requirement

Basic Qualification:

• Bachelor's degree in relevant fields• 7+ years of experience in account management/customer success role in a Financial, Banking, or Enterprise software and services organization• Experience providing customer relationship management, support and/or inside sales• Experience in Account and Opportunity management in Salesforce• Demonstrated revenue and sales target achievement• Ability to travel up to 30%

  • Senior Account Manager

    5 days ago

    Bengaluru, Karnataka, India Odessa Full time

    Job Description Primary Role The Senior Account Manager serves as the primary relationship owner for an assigned group of client accounts. This role holds a high level of responsibility for maintaining customer satisfaction, customer retention, and operational excellence. As a strategic member of the team, this individual will ensure clients derive...

  • Senior Manager, Revenue Accounting

    2 months ago

    Bengaluru, India Unity Full time

    Role Description The opportunity Unity’s Accounting team is looking to hire a Senior Manager, Revenue Accounting that will be an integral part of our accounting team. This role will have an immediate impact on our month-end close process as well as strengthening our overall reconciliation process. The ideal candidate will be highly analytical...

  • Senior Manager, Revenue Accounting

    3 weeks ago

    Bengaluru, India Unity Full time

    Role Description The opportunity Unity’s Accounting team is looking to hire a Senior Manager, Revenue Accounting that will be an integral part of our accounting team. This role will have an immediate impact on our month-end close process as well as strengthening our overall reconciliation process. The ideal candidate will be highly analytical...

  • Senior Manager, Revenue Accounting

    5 days ago

    Bengaluru, Karnataka, India Unity Full time

    Role Description The opportunity Unity's Accounting team is looking to hire a Senior Manager, Revenue Accounting that will be an integral part of our accounting team. This role will have an immediate impact on our month-end close process as well as strengthening our overall reconciliation process. The ideal candidate will be highly analytical with a...

  • Senior Account Manager

    2 days ago

    Bengaluru, India Mad About Digital (M.A.D) Full time

    Years of Experience: 3 to 6 yearsSenior Account Manager is responsible for the management, strategy and execution of client accounts. He/she will own the client relationship and will be responsible for long-term planning, strategic consulting and business development.• Liaising with, and acting as the link between the client and the agency, by maintaining...

  • Senior Accountant

    5 days ago

    Bengaluru, Karnataka, India Oracle Full time

    Maintain general accounting systems, policies, and procedures to ensure that proper information is reported in accordance with Generally Accepted Accounting Principles. Senior Accountant - Manufacturing is responsible for Spares Accounting, Audits and Management Reporting. He/She will support the Manager in managing compliance with USGAAP, Monthly Journals...

  • Senior Accountant

    5 days ago

    Bengaluru, India KAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED Full time

    Company DescriptionKAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED, established in 1989, is a leading provider of high-quality equipment for surface finishing applications. With a focus on plating on metal, plating on plastics, and professional-grade printed circuit boards, Kamtress brings global technology to the Indian industry. They offer end-to-end solutions...

  • Senior Accountant

    5 days ago

    Bengaluru, India KAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED Full time

    Company Description KAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED, established in 1989, is a leading provider of high-quality equipment for surface finishing applications. With a focus on plating on metal, plating on plastics, and professional-grade printed circuit boards, Kamtress brings global technology to the Indian industry. They offer end-to-end...

  • Senior Accountant

    5 days ago

    Bengaluru, Karnataka, India KAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED Full time

    Company DescriptionKAMTRESS AUTOMATION SYSTEMS PRIVATE LIMITED, established in 1989, is a leading provider of high-quality equipment for surface finishing applications. With a focus on plating on metal, plating on plastics, and professional-grade printed circuit boards, Kamtress brings global technology to the Indian industry. They offer end-to-end solutions...

  • Senior Accountant

    1 month ago

    Bengaluru, India Canara Cargo Services Pvt. Ltd. Full time

    Company Overview Canara Cargo Services Pvt. Ltd. is a comprehensive logistics solutions provider based in Bengaluru, India. We specialize in delivering end-to-end logistics services to a diverse clientele, operating on a global scale. Our commitment to excellence and customer satisfaction drives our continuous growth and success in the industry. Role...

  • Content – Account Manager/Senior Account Manager

    6 days ago

    Bengaluru, Karnataka, India Mediabrands Full time

    Content – Account Manager/Senior Account Manager Seniority Level: Mid-Level (4-6 years) Job Function: Content Creation Employment Type: Full Time Job description Position Summary The Account Manager/Sr. Account Manager typically works in conjunction with Art teammate, and together they provide creative execution on a client's project. They are...

  • Senior Accountant

    2 months ago

    Bengaluru, India Canara Cargo Services Pvt. Ltd. Full time

    Company OverviewCanara Cargo Services Pvt. Ltd. is a comprehensive logistics solutions provider based in Bengaluru, India. We specialize in delivering end-to-end logistics services to a diverse clientele, operating on a global scale. Our commitment to excellence and customer satisfaction drives our continuous growth and success in the industry.Role Overview:...

  • Senior Manager- GL Accounting

    2 months ago

    Bengaluru, India Flipkart Full time

    Role: Senior Manager-GL Accounting Location: Bangalore Assistant Manager: About the team: The Controllership at Flipkart is responsible to implement strong controls ensuring high quality financial reporting and analysis. Controllership team plays an important role as finance business partner supporting their strategic decision making with...

  • Senior Manager- GL Accounting

    3 weeks ago

    Bengaluru, India Flipkart Full time

    Role: Senior Manager-GL Accounting Location: Bangalore Assistant Manager: About the team: The Controllership at Flipkart is responsible to implement strong controls ensuring high quality financial reporting and analysis. Controllership team plays an important role as finance business partner supporting their strategic decision making with...

  • Senior Accountant

    6 days ago

    Bengaluru, Karnataka, India Avlino Full time

    About the jobWe are seeking a highly proficient Senior Accountant to oversee the accounting activities of our organization. As a Senior Accountant, you will be responsible for ensuring timely and accurate financial reporting, maintaining accounting records, and managing accounts.Our Work PerksCompetitive salaryRobust benefits packageCentrally located so...

  • Senior Accountant

    4 weeks ago

    Bengaluru, India Avlino Full time

    About the jobWe are seeking a highly proficient Senior Accountant to oversee the accounting activities of our organization. As a Senior Accountant, you will be responsible for ensuring timely and accurate financial reporting, maintaining accounting records, and managing accounts.Our Work PerksCompetitive salaryRobust benefits packageCentrally located...

  • SMS Senior Account Manager

    2 days ago

    Bengaluru, India BAWAY Full time

    Company DescriptionBAWAY is a telecommunications company that has been at the forefront of the industry, adapting to the ever-changing landscape. With a strong presence in Latin America, BAWAY has expanded its reach to the Middle East, APAC, and Europe. Our focus extends beyond traditional telecom to cutting-edge Customer Approach Technologies and the SMS...

  • SMS Senior Account Manager

    2 days ago

    Bengaluru, India BAWAY Full time

    Company Description BAWAY is a telecommunications company that has been at the forefront of the industry, adapting to the ever-changing landscape. With a strong presence in Latin America, BAWAY has expanded its reach to the Middle East, APAC, and Europe. Our focus extends beyond traditional telecom to cutting-edge Customer Approach Technologies and the SMS...

  • SMS Senior Account Manager

    3 days ago

    Bengaluru, India BAWAY Full time

    Company DescriptionBAWAY is a telecommunications company that has been at the forefront of the industry, adapting to the ever-changing landscape. With a strong presence in Latin America, BAWAY has expanded its reach to the Middle East, APAC, and Europe. Our focus extends beyond traditional telecom to cutting-edge Customer Approach Technologies and the SMS...

  • Senior Accountant

    5 days ago

    Bengaluru, India Vervent Full time

    Job Title: Senior AccountantDepartment: FinanceLocation: Bengaluru, INReports to: Accounts ManagerSummary: The Senior Accountant is responsible for the proper recording of financial transactions as well as reconciliation of ledger general accounts and MIS reports.Responsibilities:• The Senior Accountant is expected to maintain the general ledger accounts...