Associate Relationship Manager

1 month ago

Jaipur, India Standard Chartered Bank Full time

Role Responsibilities

Job Role

Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.

Key Responsibilities

Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current / Savings / Term deposits], wealth management products and asset related products (secured, unsecured). Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts. Participate actively in branch sales planning to generate action plans for meeting targets. He / She is aware of bank’s Mis-selling and Sales Policies and ensure adherence all the times. Ensure high level of customer service in the Branch. Manage difficult customer situations. Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections. Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs. Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges, etc are authorized / overridden by appropriate authorities. Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints. Monitor customer satisfaction survey ratings, net promoter score or any other survey / feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service. Take responsibility for general reconciliation and control activities. Find ways to improve operational efficiency and control costs to meet cost budgets. Be multi-skilled to handle all kinds of transactions and services in the bank. Manage growth and attrition of the base, facilitate customer up-streaming. Improve product per customer, Ensure he / she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC / CDD / EDD and Money laundering prevention. He / she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance. Responsible for health and safety for all. As part of the Health and Safety guidelines you should
Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplaceEnsure that your actions do not put others at risk; Work in a healthy and safe mannerEncourage others to work in a healthy and safe mannerReport all accidents and incidents and bring to the attention of the management any hazard in the workplace

Regulatory and Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Our Ideal Candidate

Bachelor's degree

Certification

IRDA, AMFI

Role Specific Technical Competencies

Good communication skill MS Office

­

  • Relationship Associate

    4 weeks ago

    Jaipur, Rajasthan, India A2Tech Consultants Full time

    **JOB DESCRIPTION** **COMPANY: YES SECURITIES** **Job Title**:Relationship Associate SALARY: 7LPA FOR 2 TO 4 YEARS OF EXPERIANCE 10LPA FOR ABOVE 4 YEARS OF EXPERIANCE **Role Description**: To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options Role Description: 1. Advising clients with...

  • Relationship Manager

    1 month ago

    jaipur, India Abacus Consultants Full time

    Job description Job Brief We are looking for a Relationship Manager to build and preserve trusting relationships with our clients. Well rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and operations teams and build...

  • Relationship Manager

    1 month ago

    Jaipur, India Motilal Oswal Financial Services Ltd Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.?ResponsibilitiesUnderstand customer needs and develop plans to address themIdentify key staff in client companies to cultivate profitable...

  • Relationship Manager

    1 month ago

    jaipur, India Motilal Oswal Financial Services Ltd Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. ?Responsibilities Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable...

  • Relationship Manager

    1 month ago

    Jaipur, India Abacus Consultants Full time

    Job description Job Brief We are looking for a Relationship Manager to build and preserve trusting relationships with our clients. Well rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and operations teams and build...

  • Relationship Manager

    1 month ago

    Jaipur, India Analah Insurance Broking Private Limited Full time

    Roles and responsibilities:Ability to establish strong client relationshipAbility to manage multiple stakeholdersAbility to meet deadlinesSkill required: Inside Sales - Customer Acquisition Strategy & ImplementationJob Location: Jaipur/ MumbaiQualifications: Any GraduationYears of Experience: 1 to 5 years/ Fresher also consider*CTC: Upto 6 LPA + Performance...

  • Client Relationship Manager

    1 week ago

    Jaipur, India Trunks Company Full time

    Job Overview: We are seeking a dedicated and experience Client Relationship Manager possesses excellent communication and interpersonal skills, a deep understanding of the brand and its products, and the ability to create positive and lasting impressions. This role involves direct interaction with customers, partners, and the public to build brand awareness,...

  • Client Relationship Manager

    6 days ago

    Jaipur, India Trunks Company Full time

    Job Overview: We are seeking a dedicated and experience Client Relationship Manager possesses excellent communication and interpersonal skills, a deep understanding of the brand and its products, and the ability to create positive and lasting impressions. This role involves direct interaction with customers, partners, and the public to build brand awareness,...

  • Client Relationship Manager

    2 days ago

    Jaipur, India Trunkks Full time

    Responsibilities:Below are some of the responsibilities a Client Relationship Manager is expected to assume in their position: Clear understanding of Brand and HNI ClientsAnalytical to gaze at customer requirements and presentations as per client’s choice or preferences. Also skilled in having interactive sessions to educate about the company's brand...

  • Client Relationship Manager

    3 days ago

    Jaipur, India Trunkks Full time

    Responsibilities:Below are some of the responsibilities a Client Relationship Manager is expected to assume in their position: Clear understanding of Brand and HNI ClientsAnalytical to gaze at customer requirements and presentations as per client’s choice or preferences. Also skilled in having interactive sessions to educate about the company's brand...

  • Wealth Relationship Manager

    6 days ago

    jaipur, India Waytogo Consultants Full time

    Job Role:Serve as a dedicated single point of contact for 200 HNWI clients• Portfolio management- Review individual account relationships to determine the banking and investment needs of clients- Identify the risk profile of the customer- Identify potential investment products for clients- Counsel client on emerging financial issues, new bank products and...

  • Associate Director of Sales

    4 weeks ago

    Jaipur, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • Associate Director of Sales

    4 weeks ago

    jaipur, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By...

  • Customer Relationship Officer

    1 month ago

    Jaipur, India FirstCry.com Full time

    [19/08 14:43] Pratibha Sanjay Tiwari CRO at Firstcry Jaipur, Rajasthan Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø - Basic math skills Ø - Track record...

  • Wealth Relationship Manager

    7 days ago

    Jaipur, India Waytogo Consultants Full time

    Job Role:Serve as a dedicated single point of contact for 200 HNWI clients• Portfolio management- Review individual account relationships to determine the banking and investment needs of clients - Identify the risk profile of the customer - Identify potential investment products for clients - Counsel client on emerging financial issues, new bank products...

  • Wealth Relationship Manager

    6 days ago

    Jaipur, India Waytogo Consultants Full time

    Job Role:Serve as a dedicated single point of contact for 200 HNWI clients• Portfolio management- Review individual account relationships to determine the banking and investment needs of clients - Identify the risk profile of the customer - Identify potential investment products for clients - Counsel client on emerging financial issues, new bank products...

  • Wealth Relationship Manager

    6 days ago

    Jaipur, India Waytogo Consultants Full time

    Job Role: Serve as a dedicated single point of contact for 200 HNWI clients • Portfolio management - Review individual account relationships to determine the banking and investment needs of clients - Identify the risk profile of the customer - Identify potential investment products for clients - Counsel client on emerging financial issues, new bank...

  • Finance Associate

    4 weeks ago

    Jaipur, India MetLife Full time

    **Job Description - **Cash & Check Reconciliation**: **Position Title**: Agent/ Associate Accountant **Function, Responsibility Level**:Accounts / Sr Accounts Associate**: **Reports to (Responsibility Level)**:Assistant Manager / TL - Operations **Supervises**: **Location**: **Jaipur** **Global Grade**: **Cost Center (85...

  • Associate Manager

    1 month ago

    Jaipur, India Meritto Full time

    Associate Manager-Business DevelopmentWe're looking for candidates who are ready to roll up their sleeves and are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication and leadership skills.The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of...

  • Insurance Associate

    1 month ago

    Jaipur, Rajasthan, India MetLife Full time

    **Job Description**: **Position Summary** **Basic Function** The primary responsibility of the RSC Analyst Associate is to manual process payrolls received from Plan Sponsors and TPA’s using WINWEB, and supporting systems. The Group Remittance Associate is expected to utilize various resources to assess a situation to determine an appropriate course of...