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Assistant Manager EXL/AM/1112036

3 months ago

Bengaluru, India exl Full time

Job Description

The Assistant Manager, Functional Resource Management is largely responsible for the administration of the resource management process and integrity of related data and systems. The Assistant Manager will collaborate closely with RM team leaders to develop a deep understanding of their organizations’ business, workforce strategy and staffing priorities. The Assistant Manager role will serve the business by deploying resources to serve clients and providing accurate forecast and capacity data to drive business decisions. This role will optimize talent by assessing the size, skills of talent, and channels to meet staffing demands and work to effectively source engagements through multi-channel resourcing strategies. The Assistant Manager will also be expected to identify opportunities for process improvement and recommend solutions based on experience.

Duties:- Help to ensure scheduling policies and procedures are followed and proactively work with RM team to identify and resolve basic scheduling conflicts and trends. Communicate issues to RM leaders as applicable

Demonstrate a high level of proficiency in the Client Resource Management system and tools. Utilize Resource Management system and tools to efficiently generate analysis and reporting of key Resource Management data. Own the data accuracy in the tools supporting the Resource Management function and team with the offshore team on various reporting needs. Analyze and evaluate reports on utilization metrics and monitor staff progress toward chargeable hour goals

Develop a deep understanding of the business and engage with client-facing professionals to understand the services and skills required for these professionals to successfully serve client engagements

Work with resource management colleagues and functional leaders to develop and administer onboarding and staffing services that effectively utilize and provide career opportunities to functional professionals

Build strong relationships with client-facing professionals to become a known and reliable resource that understands both the development needs and assignment preferences of these individuals and can make client assignment decisions that balance development, business and personal needs.

Participate in practice-wide strategic initiatives and projects in support of resource management strategy.

Qualifications: The skills, abilities, specific knowledge, education and minimum experience necessary to perform this job.

Minimum of four years of experience in one or more business related areas including: Finance, Accounting, Human Resources, Resource Management, or general business operations Bachelor’s degree from accredited college or university in Business Administration, Accounting, Finance, Human Resources or related field or equivalent experience. Advanced Microsoft Excel skills including pivot tables, v-lookups, and complex formulas Strong technical skills and attention to detail Solid communication, interpersonal, organizational, analytical, critical thinking and negotiating skills

Ability to multi-task and set/manage priorities concurrently and meet deadlines with some supervision