Schedule Change Agent
2 months ago
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, and Poland.
Job Description :
We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be:
- Working on schedule change reservations a minimum of 40 PNRs a day
- Handling calls /chat of customer queries (Schedule Change Bookings)
- Reporting to the Team Lead to achieve goals
- Responsible for checking all queues of a schedule change and contacting Airlines to check for alternate options.
- Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
- Handle misconnections and get the flights confirmed by the Airlines.
- Multi-tasking and ready to adapt to new situations and challenges or role reversal
Requirements
- Minimum 1 year of experience in the customer service industry
- Knowledge of the Travel Industry would be a plus
- Good written and verbal communication.
- Ability to work in different shifts (Includes night shift)
- Self-learning and being able to take initiative are very important.
Diversity disclaimer
At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.
-
Schedule Change Agent
1 month ago
Mumbai, India Etraveli Group Full timeWe are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be: - Working on schedule change reservations minimum 40 PNR's a day. - Reporting to the Team Lead to achieve goals. - 2 years of experience into the same - Responsible to check all queues of a schedule change and contact Airlines to...
-
Schedule Change Agent
2 months ago
mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Workforce Scheduler
1 month ago
Mumbai, India Sitel Group Full time**Summary of Primary Job Responsibilities**: - To maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring sufficient coverage at all times to deliver contractual requirements...
-
Scheduler - WFM
3 weeks ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Rooming and Ticketing
4 weeks ago
Mumbai, India Medivision Infomedia Pvt. Ltd Full time**Working days - Monday to Friday (All Saturday and Sunday off)** **Work Timings - 10 am to 7 pm** **Job Location - Chembur East, Mumbai** **Educational Qualification**: Any Graduate **Work Experience**: Minimum 2 Years experience in Travel Booking/Travel Agent **Job Responsibility’s**: - Scheduling flights based on customer needs and available...
-
Netapp & Commvault Admin - Mumbai Location
4 weeks ago
Mumbai, India Change Leader Full timeNetApp & Commvault Exp - 4- 10 Yrs Location - Mumbai **Commvault** - Implementation/Installation of Backup software Commvault 11, Commvault Snap protect (IntelliSnap) - Configure & troubleshoot creating Storage policies, Sub client policies, and Schedule policies. - Creating policy, scheduling backup jobs, installing client etc. - Configure backups for...
-
Team Leader
5 days ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network.Every...
-
Team Leader
3 hours ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Team Leader
5 days ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network.Every...
-
Team Leader
4 hours ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Life Insurance Agent
2 weeks ago
mumbai, India LIC Full timeCompany DescriptionLIC (Life Insurance Corporation) is the largest financial institution and life insurance organization in India. As a state-owned public sector corporation, LIC serves millions of customers with its extensive network of branches, zonal offices, and satellite offices. With a central office in Mumbai and a rich history dating back to 1956,...
-
Scheduler - WFM (Sr Analyst)
2 weeks ago
mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Scheduler - WFM (Sr Analyst)
3 weeks ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Scheduler - WFM (Sr Analyst)
4 hours ago
Mumbai, India Etraveli AB Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Life Insurance Agent
2 weeks ago
Mumbai, India LIC Full timeCompany Description LIC (Life Insurance Corporation) is the largest financial institution and life insurance organization in India. As a state-owned public sector corporation, LIC serves millions of customers with its extensive network of branches, zonal offices, and satellite offices. With a central office in Mumbai and a rich history dating back to 1956,...
-
Life Insurance Agent
2 weeks ago
mumbai, India LIC Full timeCompany Description LIC (Life Insurance Corporation) is the largest financial institution and life insurance organization in India. As a state-owned public sector corporation, LIC serves millions of customers with its extensive network of branches, zonal offices, and satellite offices. With a central office in Mumbai and a rich history dating back to 1956,...
-
Life Insurance Agent
2 weeks ago
Mumbai, India LIC Full timeCompany Description LIC (Life Insurance Corporation) is the largest financial institution and life insurance organization in India. As a state-owned public sector corporation, LIC serves millions of customers with its extensive network of branches, zonal offices, and satellite offices. With a central office in Mumbai and a rich history dating back to 1956,...
-
Sub Agent
1 month ago
Mumbai, India Avisha Consultancy Full timeJob Title: - Insurance Sales Sub-Agent - Commission Basis. Location: India (Remote) , Commission-based We are looking for highly motivated and sales-driven individuals to join our team as Sales Sub-Agents on a commission basis. As an Insurance Sales Sub-Agent, you will be responsible for generating leads, identifying customer needs, and selling a range...
-
Scheduler - WFM (Sr Analyst)
2 weeks ago
mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Scheduler - WFM (Sr Analyst)
2 hours ago
Mumbai, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...