Scheduler - WFM

1.Scheduling efficiency 2.Timeliness of Schedule release 3.Co-ordination with Operations of leave planner and scheduling inputs 4.Analytics and data mining 5.Experience 1-2years of WFM experience with a minimum 1 year as a Scheduler. 6.Generate best suitable work patterns and shift activities 7.Generate schedules and track scheduling...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

**Summary of Primary Job Responsibilities**: - To maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring sufficient coverage at all times to deliver contractual requirements...

**Job description** Maintaining accurate records and reports related to scheduling and staffing. Currently working Experience with Workforce Management software scheduling, performance tracking, and reporting Hiring for WFM Scheduler for BPO Company. BPO exp is mandatory. 1yr experience as a WFM Scheduler is mandatory. Creating and managing employee...

**Role**: Sr WFM Analyst (Forecaster & Scheduler) **Location**:Mumbai JD for Forecaster and scheduler: **Functional Responsibilities** - Generate and maintain forecast contact volumes, handle times, and staffing requirements for internal and external lines of business, including vendor partners - Conduct analysis on service level performance, identifying...

About Etraveli Group is a global platform for flights, an air technology company with a presence across all continents. We pride ourselves on being the fastest, most precise way to realize a travel plan, no matter the distance or complexity. We are the preferred partner of some of the world’s biggest technology companies, airlines, hotel chains, and car...

At AWS India, we’re looking to hire a Sr. Workforce Scheduler to be part of the AWS Support Workforce Management team in Amazon Web Services India Private Limited(AWS India). The Scheduler will lead and manage end to end scheduling life cycle and site performance during the day to ensure effective management of the incoming and outbound phone, chat and...

At AWS India, we’re looking to hire a Sr. Workforce Scheduler to be part of the AWS Support Workforce Management team in Amazon Web Services India Private Limited(AWS India). The Scheduler will lead and manage end to end scheduling life cycle and site performance during the day to ensure effective management of the incoming and outbound phone, chat and...

We are hiring MIS EXECUTIVE (BPO Industry) Location : Malad Salary : 5.5 LPA Qualification : HSC can apply Shift Timings : 24×7 rotational shifts with 2 Rotational offs Requirements : Need minimum 2 yrs of on paper as a MIS/WFM (Work Force Management) from international background only **BPO EXPERIENCE IS MANDATORY AS A MIS/WFM** **Job Types**:...

Roles and Responsibilities: - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet the requirements satisfactorily. This can be a weekly, bi-weekly or a monthly...

Roles and Responsibilities: - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet the requirements satisfactorily. This can be a weekly, bi-weekly or a monthly...

Roles and Responsibilities: - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet the requirements satisfactorily. This can be a weekly, bi-weekly or a monthly...

Pls send your responses to ‘ radhika.gupta1@teleperformance.com ‘. The Role & Responsibilities: An exciting opportunity has arisen for a Real Time Analyst WFM within the existing Resource Planning Team. In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are...

An IT Help Desk Technician is responsible for providing technical support and assistance. Must know about Networking, BPO Software, CRM, WFM, Domains, and Call Center Dialers. Roles and Responsibilities Experience with Workforce Management software (performance tracking, reporting) Provide technical support to users by researching and answering questions,...

Job PurposeThe Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity planning, financial management, process governance, and reporting within the...

Job PurposeThe Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity planning, financial management, process governance, and reporting within the...

Job PurposeThe Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity planning, financial management, process governance, and reporting within the...

Job PurposeThe Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity planning, financial management, process governance, and reporting within the...