Credit and Collections Analyst II

1 month ago

Pune, India 6sense Full time

The Role:

6sense is looking for a Credit and Collections Analyst to join our growing team. As a Credit and Collections Analyst, you will play a crucial role in managing and resolving outstanding debts.

We are seeking a diligent and detail-oriented individual to join our team as a Credit and Collections Analyst. You will be responsible for managing a collections portfolio, including contacting clients with overdue accounts, minimizing bad debt expense, assisting in decreasing DSO, coordinating with internal stakeholders (Sales, Cashapp, Legal etc) about outstanding accounts, and maintaining accurate records of all collection efforts. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

This position will report directly to the Associate Manager, Credit and Collections.


What you will do:

Prioritize daily collection follow-up and activities for assigned customer portfolio to ensure that collection goals are obtained. Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues Complete customer reconciliations as necessary in the collections process Document collections efforts with clear and concise notes Strong communication with internal stakeholders regarding customer balances, account risks, and disputes Perform additional accounts receivable responsibilities as requested by leadership Assist in negotiation of payment arrangements and settlements to resolve outstanding balances, when required. Monitor accounts receivable aging reports and prioritize collection efforts based on account status and potential cash flow impact. Investigate and resolve discrepancies in payments, billing, and account balances.

What you will need:

Demonstrate excellent written, verbal & interpersonal communication skills. 2-5 years of experience in Collections experience required; Credit experience is a plus ERP system experience or equivalent in CRM and/or other application modules highly regarded. Team player – strong customer focus. A quick learner and attention to detail. Creative thinker and strong ability to use initiative. Works well within a team environment and brings a positive attitude. Bachelor’s degree or equivalent experience preferred.

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. 

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,

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