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Process Associate

2 months ago

Jaipur, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of [Process Associate, Banking]

In this role employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols

Responsibilities

As part of the Mortgage services team, you will be required to:

Ability to comprehend information/data set

Ability to deliver work as per agreed accuracy service levels along with good efficiency

Communication with onshore team for getting the resolutions on pending information

Work towards driving process improvements and initiatives

Ability to communicate efficient with client and the process management on issues related to the subject

Qualifications we seek in you

Minimum Qualifications / Skills

Any graduate

Preferred Qualifications/ Skills

Ready to work on stretched working hours due to volume fluctuations

Good comprehension & e-mail writing skills

Decision making skills required

Ability to analyze and observethings

Interpersonal Skills

Excel Skills – Intermediate

Take non scripted inbound & outbound calls

Awareness of Microsoft office resources