Sr. Specialist Partner Program Ops EM
2 weeks ago
Sr. Specialist Partner Program Ops EM
Purpose & Overall Relevance for the Organization:
- This person will be primarily responsible for managing the operations for EM PP for India, MENA and Turkey.
Responsibilities
- Understand the reconciliation process for all partners and ensure that the settlement files for all partners are uploaded on SAP, and work closely with the finance teams to resolve any errors coming on the files.
- Also to follow up with the DPC platforms for any errors on the settlement files coming from the platforms.
- Review and submit all invoices related to DPC platforms and external vendors to the finance teams in India, MENA and Turkey.
- Ensure business readiness by raising PO, PI and invoices for carry bag and packaging material in accordance to the business demand
- Warehouse operations follow-up.
- Follow-up with DPC partners on daily pickup, delayed pickup and query around delayed pickup and resolution, in order to ensure the seller rating of adidas is not impacted.
KPIs:
- Business readiness from product availability on the platforms.
- Financial reconciliation for PP
- Business readiness from the operations perspective
- Manage operational KPIs on DPC platforms
Qualifications
- University degree
- 3-4 years of professional experience
- Sportswear industry experience is a plus
- Good communication skills, ability to work with stakeholders in different geographies
- Experience in working in cross-functional environments with a diverse stakeholder set
- Innovative mindset, encouraging change and taking personal ownership
- Understanding of retailer's operational processes and metrics
- Proficient in MS Office
- Fluent English, both verbally and written
Key contacts
- Cluster Finance teams
- Cluster Operations / Warehouse teams
- Digital Brand Commerce
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