Associate Data Collection Specialist

7 days ago

Hyderabad, India Appen Full time
Associate Data Collection Specialist is responsible for executing data collection projects using Appen’s data collection systems, software and equipment. Associate Data Collection Specialist customizes participant instructions based on project-specific needs, assigns tasks to participants, communicates with participants, monitors throughput, performs and manages quality assurance and schedules payments. Associate Data Collection Specialist works collaboratively with Data Collection Specialists, Project Managers and other Specialists to meet project and client requirements.

Job Responsibilities

Project Management o Use Appen’s crowd management and data collection tools to execute data collection projects of different types (collecting audio recordings, images, videos…)o Deliver to project objectives within project scope, timeline and budgeto Communicate with all stakeholders in a timely, clear and concise mannero Adapt to changing project needs and expectationso Be a proactive team member, contributing solutions and helping others as necessary Communication o Send emails to a large audience to encourage people to do our project (examples: record their voices, send videos,…)o Create and continuously improve the projects’ guidelines of your projects to ensure participants do the task according to our client’s requirementso Create innovative contents on Canva to guide and/or motivate our participants (flyers, banners, videos…)o Recruit participants using social medias and country-specific websiteso Lead live or recorded training sessions for large groups of participantso Set up payments for data collection participantso Respond to participant individual querieso Create FAQ’s to reply to the most common questions asked by our projects’ participantso Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information Data analyses o Maintain project trackers, monitor key project metrics and provide project reports as requiredo Analyze project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager)

Qualifications and Experience

2 - 4 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired Experience in creating and sending mass communication to an international audience/creating marketing content/newsletter Experience with stakeholder management in a commercial project-based environment  Demonstrated time management and organizational skills with attention to details  Commitment to quality (being able to follow processes and contribute to their improvements) Agility and a service orientated approach BS or BA degree from an accredited university or equivalent work experience preferred

Required Knowledge, Skills and Abilities

Proficient and experienced in using Excel daily (create basic formulas and pivot tables) Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook Ideally, a first experience using Canva Ability to pick up new tools and systems quickly and with accuracy

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