GSA Housekeeping

2 months ago

Coimbatore, India AccorHotel Full time

Operation

  • Attenddaily briefings and takes on daily assignedtasks
  • Understand the difference in guest levels(VIPs) and Room Categories
  • Clean and maintainareas of responsibility according to standards andprocedures
  • Replenish guest supplies and ensurethat guests requests are promptly attendedto
  • Report damage or malfunction in hotelrooms/areas to Supervisor
  • Maintain equipment ina proper state of cleanliness
  • Maintain asection room report as well as a daily productivityreport
  • Reports lost and found articles to thehousekeeping office immediately
  • Handle guestcomplaints tactfully and report incidents or any otherirregularities to Supervisor in a timelymanner
  • Report unusual behavior/activities inguestroom floors/ public areas toSupervisor
  • Record room status in allocatedsection accurately
  • Carry out valet serviceswhen required (e.g. delivery of linen processing laundryorders)

OtherResponsibilities

  • Bewell versed in hotel fire & life safety/emergencyprocedures
  • Attend all briefings meetings andtrainings as assigned by management
  • Maintain ahigh standard of personal appearance and hygiene at alltimes
  • Perform other reasonable duties assignedby the assigned by the Management
  • Establish andmaintain effective employee workingrelationships

MainComplexity/Critical issues in theJob

  • Respondprofessionally politely and efficiently to extraordinary requestsand complaints fromguests.

Qualifications:

  • Primary schooleducation
  • Good oral proficiency in Englishlanguage

RemoteWork :

No


EmploymentType :

Fulltime

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