Process Associate

1 month ago


Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate- Customer Service 

Role & Responsibilities:
• Respond to the customer queries & issues in timely manner
• Provide solution to the customer basis the available help articles and within the policies
• Replicate customers issue and report necessary bugs/suggestions/ideas
• Provide excellent services to the customers
• Work closely with internal departments to provide the required information/support to the customer
• Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Maintain a deep understanding of client process and policies
• Upskill to enhance the knowledge time to time and offer support
• Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
Qualifications we seek in you
• Minimum qualifications
o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
o Freshers are eligible
o Preferred pre-requisites:
 Effective probing skills and analyzing / understanding skills
 Analytical skills with customer centric approach 
 Excellent proficiency with written English and with neutral English accent
 You should be able to work on a flexible schedule (including weekend shift)


  • Process Associate

    1 month ago


    Gachibowli, Hyderabad, Telangana, India VisaMint India Pvt Ltd Full time

    Required **Process Associate** for the **Immigration/ PR/Work Permit Process.** **Immediate joiners : Preferred** Should be able to handle below roles and responsibilities: 2. Having strong ability to explain various visa processes, helping the clients to understand immigration procedures for Canada, Australia, Europe, Gulf, etc. 4. Update the enrolled...

  • Process Associate

    2 weeks ago


    hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    2 weeks ago


    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    1 month ago


    Hyderabad, India 3G HR SERVICES Full time

    **Job description** Position: Process Associate **Salary**:14000+ Incentives Qualification: Inter to any graduation Location: Basher Bagh, Hyd Day shift:9 AM - 6 PM **Roles and Responsibilities**: - To critique and rate the search results that return when searching for a specific term. - Depending on the assignment, you might rate how useful the top...


  • Hyderabad, India Excel Soft Services (India) Pvt. Ltd Full time

    Dear Folks, Greetings of the Day!... We are currently hiring for Process Associate - International. Experience : 3-10 years **Job Description**: Should have excellent communication skills. Should be able to deal with US citizens. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹153,891.93 - ₹513,579.02 per year **Benefits**: - Life...

  • Process Associate

    5 days ago


    hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Inventory Process Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. Responsibilities:- Validate daily transaction details of Inventory movement and segregate receipts and ship-out details based on type of...

  • Process Associate

    1 month ago


    Hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Inventory Process Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.Responsibilities:- Validate daily transaction details of Inventory movement and segregate receipts and ship-out details based on type of...


  • hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    1 week ago


    hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Accounts Payable Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. Responsibilities Process outgoing payments in compliance with financial policies and procedures Perform day to day financial transactions,...

  • Process Associate

    1 week ago


    Hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Accounts Payable Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.Responsibilities Process outgoing payments in compliance with financial policies and procedures Perform day to day financial transactions,...

  • Process Associate

    1 month ago


    hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Accounts Payable Associate - Accounts Payable to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. Key Responsibilities:- 1) Performing bank reconciliations 2) Handling bank payments 3) Monitor bank balances of multiple...

  • Process Associate

    1 month ago


    Hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Accounts Payable Associate - Accounts Payable to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.Key Responsibilities:- 1) Performing bank reconciliations2) Handling bank payments3) Monitor bank balances of multiple...

  • Process Assistant

    4 weeks ago


    Hyderabad, India ASSPL - Telangana Full time

    High school or equivalent At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the...

  • Process Associate

    1 week ago


    hyderabad, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    1 week ago


    Hyderabad, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    2 weeks ago


    hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...