Process Associate, Network Engineer,

2 weeks ago

Hyderabad, India Genpact Full time
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Network Engineer,Responsibilities:• Designing and implementing new network solutions and/or improving the efficiency of current networks• Installing, configuring and supporting network equipment including routers, switches, wireless devices• Configuring firewalls, routing and switching to maximize network efficiency and security• Maximizing network performance through ongoing monitoring and troubleshooting• Provide critical thinking to complex problems in a 24/7, mission critical network environment.• Process, monitor and prioritize trouble tickets.• Automate the tasks, which should be automated.• Provide support and administration of customer firewalls and security appliances• Provide support and administration of customer network load balancing appliances• Arranging scheduled upgrades• Investigating faults in the network• Updating network equipment to the latest firmware releases• Reporting network status to key stakeholders• Troubleshoots network problems.• IP address auditing.• Establishes networking environment by designing system configuration and directing system installation.• Defines, documents, and enforces system standards.• Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.• Thorough understanding of the TCP/IP protocol.• Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.• Firewall: Palo Alto• Load Balancers• Switches : Cisco• Change management: Knowledge of ITIL procedureQualifications we seek in youMinimum Qualifications / Skills• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required (List of minimum qualifications)• Experience in Network Security required.Preferred Qualifications/ Skills• Strong knowledge of TCP/IP• Hands on experience with packet level analysis and effective troubleshooting skills.

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