Implementation Project Manager

5 months ago

Gurugram, India Cielo Talent Full time
JOB DESCRIPTION

Company Description

Are you ready to accelerate your career? Join Cielo as an Implementation Project Manager A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at Description

The Implementation Project Manager leads implementations for small to large scale partners. The Implementation Project Manager maintainspositive client relations and manages projects to completion. They are responsible for developing and managing project plan, tasks, timelines, milestones and deadlines as well as coordinating work with functional area leaders and monitoring and reporting on project status and issues.

Location Specifics: Gurugram, India Specific Needs: RPO background or TA required; has supported a global organization Language Requirement: Native Language; English Position Setup: Hybrid (1x in the office) Shift Schedule: Regular day shift

Duties and Responsibilities:

Assess/evaluate client needs for initial scope of project and determine project plan. Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. Manage client expectations and cultivate the client relationship through implementation and stabilization. Assist other team members with client engagements when appropriate. Coordinate and respond to client issues. Responsible to managing to scope outlined in SOW and escalating scope creep as identified. Develop and manage project plan, tasks, timelines, milestones and deadlines. Coordinate work with functional area leaders & work stream owners. Monitoring and reporting on project status and issues. Provide on-line meetings and conference calls to orientate a new client and project manage the implementation of a new partnership. Responsible for providing clients with implementation plans, which include project schedules, work plans, risk analysis, communications documents, training plans, etc. Responsible for utilizing (and creating) documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the client. Assist team in updating all implementation deliverables as required with new process rollouts. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. Where required support with process and change management activities including conducing discovery sessions, process mapping Where required communicate business requirements to the Technology SME for them to configure systems to align to requirements identified related to processes, workflows, and reporting, remaining focused on our continued differentiation of our operating model, scalability and efficiencies.  Create materials (Standard Operating Procedures, FAQ, in support of the future state processes and change management for both internal and external impacted stakeholders.  Lead in training the team and hiring managers in the new experience and process.  Where required support with process and change management activities and additional projects as assigned.

Qualifications

Position Requirements

Education:

Bachelor’s degree or equivalent

Experience:

3 years’ experience in talent acquisition, HR or related are (Required) Previous experience in Project Management (Required) General knowledge of recruitment industry and RPO (Required)

Exposure:

Handle multiple projects simultaneously and thrive in a fast- paced environment (Required) Possess a unique blend of business and technical savvy as well as a keen attention to detail and ability to effectively manage Implementations (Required) Demonstrate previous project management and leadership experience, with a strong process focus, exceptional interpersonal and technology skills. (Required) Proficient with Microsoft Suite (Excel, Word, PowerPoint, Outlook, and other project management software (Required) PMP or equivalent professional accreditation (Preferred) Strong relationship and influencing skills – high emotional intelligence (Required) Articulate and ability to effectively communicate and engage with stakeholders at all levels (Required)

  • Implementation Manager

    1 month ago

    Gurugram, India SOTC Travel Ltd. Full time

    Purpose of Role Account Implementation1. Responsible for new client account implementation & new product roll out for existing customers2. Responsible for maintaining thorough documentation for all implementations3. Project Manage all implementations until Go Live4. Manage client expectations during the client implementation period by discussing progress...

  • Implementation Manager

    1 month ago

    Gurugram, India SOTC Travel Ltd. Full time

    Purpose of Role Account Implementation1. Responsible for new client account implementation & new product roll out for existing customers2. Responsible for maintaining thorough documentation for all implementations3. Project Manage all implementations until Go Live4. Manage client expectations during the client implementation period by discussing progress...

  • Implementation Manager

    1 month ago

    Gurugram, India SOTC Travel Ltd. Full time

    Purpose of Role Account Implementation 1. Responsible for new client account implementation & new product roll out for existing customers 2. Responsible for maintaining thorough documentation for all implementations 3. Project Manage all implementations until Go Live 4. Manage client expectations during the client implementation period by discussing...

  • Project Manager

    2 weeks ago

    Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Main PURPOSE: (captures the essence of the job in brief)This pivotal role encompasses an expansive range of responsibilities, including leading project planning and evaluations, fostering vendor relations, and ensuring adherence to Service Level Agreements. A deep understanding of sales processes, coupled with a proven track record in sales automation, is...

  • Project Manager

    2 weeks ago

    Gurugram, India ThoughtSol Infotech Pvt. Ltd Full time

    Main PURPOSE: (captures the essence of the job in brief) This pivotal role encompasses an expansive range of responsibilities, including leading project planning and evaluations, fostering vendor relations, and ensuring adherence to Service Level Agreements. A deep understanding of sales processes, coupled with a proven track record in sales automation, is...

  • Project Manager

    2 months ago

    Gurugram, India Paddlelift Full time

    Responsibilities : - Project Planning and Execution : Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders. - Project Planning and Execution : Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets. - Project Planning and Execution :...

  • Project Manager

    4 weeks ago

    Gurugram, India SoftwareONE Full time

    Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks...

  • Project Manager

    3 months ago

    Gurugram, India Orange Business Services Full time

    about the role The project manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the team’s performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages...

  • Project Manager

    2 months ago

    Gurugram, India THEM consulting Full time

    SALARY : 6LPA - 12LPARoles and Responsibilities :- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.- Leading ongoing reviews of business processes and developing optimization strategies.- Staying up-to-date on the latest process and IT advancements to automate and modernize...

  • Project Manager

    1 month ago

    Gurugram, India IndusInd Bank Full time

    About the Digital Business Unit at IndusInd: The mandate of the Digital Business Unit at IndusInd Bank is as follows:· Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments· Build innovative products and propositions backed with problem solving mindset...

  • Project Manager

    1 month ago

    Gurugram, India IndusInd Bank Full time

    About the Digital Business Unit at IndusInd: The mandate of the Digital Business Unit at IndusInd Bank is as follows:· Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments· Build innovative products and propositions backed with problem solving mindset...

  • Project Manager

    3 weeks ago

    Gurugram, India Sun Life Full time

    Job descriptionRoles & Responsibilities:Manage a program of work or manage large or multiple projects independently. Drive programs or project towards completion aligned to business priorities.Experience in leading projects in waterfall, Agile, Iterative and hybrid project execution models.Develop and execute activities related to end-to-end project...

  • Project Manager

    4 weeks ago

    Gurugram, India Sun Life Full time

    Job descriptionRoles & Responsibilities:Manage a program of work or manage large or multiple projects independently. Drive programs or project towards completion aligned to business priorities.Experience in leading projects in waterfall, Agile, Iterative and hybrid project execution models.Develop and execute activities related to end-to-end project...

  • Project Manager

    3 weeks ago

    Gurugram, India Sun Life Full time

    Job description Roles & Responsibilities: Manage a program of work or manage large or multiple projects independently. Drive programs or project towards completion aligned to business priorities. Experience in leading projects in waterfall, Agile, Iterative and hybrid project execution models. Develop and execute activities related to end-to-end project...

  • Project Manager

    1 month ago

    Gurugram, India IGT Solutions Full time

    Job Title: Senior Techno-Functional Project ManagerLocation: GurugramIndustry: AviationExperience Level: 10+ YearsJob Summary: We are seeking a highly experienced Senior Techno-Functional Project Manager with a strong background in the aviation industry. This role requires over 10 years of expertise in managing complex projects that integrate both technical...

  • Project Manager

    1 month ago

    Gurugram, India IGT Solutions Full time

    Job Title: Senior Techno-Functional Project ManagerLocation: GurugramIndustry: AviationExperience Level: 10+ YearsJob Summary: We are seeking a highly experienced Senior Techno-Functional Project Manager with a strong background in the aviation industry. This role requires over 10 years of expertise in managing complex projects that integrate both technical...

  • Project Manager

    1 month ago

    Gurugram, India IGT Solutions Full time

    Job Title: Senior Techno-Functional Project Manager Location: Gurugram Industry: Aviation Experience Level: 10+ Years Job Summary: We are seeking a highly experienced Senior Techno-Functional Project Manager with a strong background in the aviation industry. This role requires over 10 years of expertise in managing complex projects that integrate both...

  • Project Manager

    3 weeks ago

    Gurugram, India WCube Full time

    We are looking for a Project Manager with a passion for process excellence, operational efficiency, and stakeholder management to join our team. This role will be pivotal in streamlining operations and driving business growth by establishing robust processes and fostering a culture of continuous improvement.Key Responsibilities:Process Development &...

  • Project Manager

    4 weeks ago

    Gurugram, India WCube Full time

    We are looking for a Project Manager with a passion for process excellence, operational efficiency, and stakeholder management to join our team. This role will be pivotal in streamlining operations and driving business growth by establishing robust processes and fostering a culture of continuous improvement.Key Responsibilities:Process Development &...

  • Project Manager

    3 weeks ago

    Gurugram, India WCube Full time

    We are looking for a Project Manager  with a passion for process excellence, operational efficiency, and stakeholder management to join our team. This role will be pivotal in streamlining operations and driving business growth by establishing robust processes and fostering a culture of continuous improvement. Key Responsibilities: Process Development &...