Debt Collection
3 weeks ago
Job Summary:
A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt Collection experience call centre Agents to represent our 3rd Party line of business. We are looking to hire experienced collectors who may handle a high volume of outbound and inbound calls and should seek to create a positive experience for each caller.
Our professional collection representatives work on behalf of some of the largest and most well-known clients in the world to collect on past due accounts. Youll be responsible for corresponding with our customers to manage accounts at all stages of collections.
Responsibilities:
Make outbound calls to customers in order to collect past due bills
Meet department productivity and quality standards
Ability to handle high volume calls
Strive to achieve a first call resolution in order to collect the outstanding bill
Ability to apply independent judgment to handle all aspects of collection process.
Responsible for corresponding with customers
Requirements:
1 or more years of Call Center experience required.
Excellent negotiation skills & Communication Skills
Good Thought process
Experience: 6 months plus in any international BPO
Ability to work over weekends
Ability to multitask.
Ready to work from office
Ready to commute self
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