Collection Officer
3 weeks ago
Role Title: Collection Officer
Process: Voice process, debt recovery, lending, debt collection.
Work Days: 6 days per week
Job Location: Noida
Office Hours: Work from office (10 AM to 7 PM)
**Key Responsibilities**
About the job
The incumbent will be responsible for Collections under micro banking vertical and achieve
agreed business targets assigned from time to time. He/she is responsible for completion of all
the requirements for Managing the Collection team, their collection work and achievements.
He/she is responsible to supply all the information to the Quess Member required for Collection
Related work.
**Key Responsibilities**
- Maintaining and developing good relationship with customers/Quess Team
- Responsible for developing business, maximizing revenue generation & achieving
collection target.
- Working in close coordination with the Quesss team to ensure all clients acquired from
the assigned area, transact actively.
- Maintaining relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service
improvements.
- Preparing reports by collecting, analysing, and summarizing information.
- Maintaining quality service by establishing and enforcing organization standards.
- Supply Collection Assessment information to Seniors.
- Complete required formality for collection work.
- Any other responsibility entrusted from time to time based on requirements of the
company
- Council team on the terms of Collection work.
**Other Job Responsibilities are as follows**:
- Follow-up collection
- Standing instruction sheet implementation and follow up
- Branch Visit
- Coordinate with CM (Collection Manager) and ECM (Region collection manager)
- Creating and maintaining strict Credit Discipline, with zero tolerance for any deviation
- Verification of Identified customer in their zone
- Routine visits to the client, Post Collection service.
- Imparting proper training to newly recruited collection Members as and when they are
assigned for training.
**Skills and Background**
- Excellent communication skills
- Prior collection experience is preferred.
- Good Logical and Analytical skills.
- Smart and Collaborative team
- Early-Stage startup experience.
- Graduate/Postgraduate
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 8700477629
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