Collection Officer

3 weeks ago


Noida, India Credflow Full time

Role Title: Collection Officer

Process: Voice process, debt recovery, lending, debt collection.

Work Days: 6 days per week

Job Location: Noida

Office Hours: Work from office (10 AM to 7 PM)

**Key Responsibilities**

About the job

The incumbent will be responsible for Collections under micro banking vertical and achieve

agreed business targets assigned from time to time. He/she is responsible for completion of all

the requirements for Managing the Collection team, their collection work and achievements.

He/she is responsible to supply all the information to the Quess Member required for Collection

Related work.

**Key Responsibilities**
- Maintaining and developing good relationship with customers/Quess Team
- Responsible for developing business, maximizing revenue generation & achieving

collection target.
- Working in close coordination with the Quesss team to ensure all clients acquired from

the assigned area, transact actively.
- Maintaining relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service

improvements.
- Preparing reports by collecting, analysing, and summarizing information.
- Maintaining quality service by establishing and enforcing organization standards.
- Supply Collection Assessment information to Seniors.
- Complete required formality for collection work.
- Any other responsibility entrusted from time to time based on requirements of the

company
- Council team on the terms of Collection work.

**Other Job Responsibilities are as follows**:

- Follow-up collection
- Standing instruction sheet implementation and follow up
- Branch Visit
- Coordinate with CM (Collection Manager) and ECM (Region collection manager)
- Creating and maintaining strict Credit Discipline, with zero tolerance for any deviation
- Verification of Identified customer in their zone
- Routine visits to the client, Post Collection service.
- Imparting proper training to newly recruited collection Members as and when they are

assigned for training.

**Skills and Background**
- Excellent communication skills
- Prior collection experience is preferred.
- Good Logical and Analytical skills.
- Smart and Collaborative team
- Early-Stage startup experience.
- Graduate/Postgraduate

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**

+91 8700477629


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