Associate, Client Delivery

1 month ago

Chennai, India Standard Chartered Bank Full time

Role Responsibilities

Manage the assigned portfolio for NTB Onboarding and CDD/GIC /SRAF reviews

Onboarding within TAT Manage the end to end onboarding process till S2B implementation Timely initiation and completion of all horizon cases including trigger reviews Understand the risk framework and keep abreast of all relevant policies, processes, DOIs

Manage the assigned portfolio for completing credit documentation

Adherence to laid down policies, processes and risk framework Manage the end to end process from BFL to SCC issuance till custody of original documents Update required datapoints, as prescribed

Deliver on all actionables pertaining to other activities including in-country (as applicable) such as Off-boarding, static data maintenance, updation of stock statement/insurance, valuations, GST/Aadhar/LEI updations, Statutory orders, AC/BC issuance etc.

Update on applicable policies and processes Constant engagement with RM/ARM/Clients/CET/CDD risk manager etc Timely responses to regulatory authorities Escalate issues well in time

Implementation of client list

Implement as per directions from group team

Responsibilities

Improve efficiency, productivity and service quality Ensure minimum reworks for CDD reviews and other activities Score as per defined norms in the monthly scorecard and productivity score in tableau/databox Work to improve client experience through superior service and timely completion of various jobs assigned Change projects, remediations/smoothening Effective 'working together'with stakeholders

Strategy

Continuously look at opportunities to make internal processes more effective and efficient

Processes

Trainings Career development Continuous update related knowledge from internal/external sources

Governance and risk management

Adherence to all defined risk parameters Closure of CORC / BORC escalation cases Deliver strong governance and execution for regulatory processes, including FATCA, CRS, FM account opening etc Work on all COBAM related (data/regulatory/CDD etc.) remediations as agreed with group and country governance forums.  Represent IMO and complete actionables from governance/other forums such as BORF, CFCRC, SRM, CEF etc.

Our Ideal Candidate

Any bachelor's degree or professional qualification  Certification in banking related specialisation

Role Specific Technical Competencies

Knowledge on CDD Documents. Knowledge on Banking Process Experience on Banking Operations Experience in Audit Handling Experience in credit documentation

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