Quality Analyst

2 months ago


Navi Mumbai, India Testbook.com Full time

Responsibilities

  • Monitor calls and provide feedback to BDs
  • Uses quality monitoring data management system to compile and track performance at team and individual level
  • Provides actionable data to various internal teams as needed.
  • Conducts weekly sync with BDMs to help them understand areas of improvement and actionable for their team
  • Be a part of process enhancement and adherence 
  • Coordinates and facilitates call calibration sessions for Sales & Training Team.
  • Maintains and updates data for BDs from a quality perspective and publishes weekly & monthly reports
  • Focuses on improving BD performance week on week

  Salary 

  • Upto 4LPA

Skills Required 

  • In-depth Product Knowledge
  • A high degree of self-motivation and a strong orientation toward teamwork 
  • Excellent time management and effective prioritization 
  • Excellent business communication skills 
  • Intermediate skills in Google Sheets, Docs, Presentations
  • Able to effectively communicate and train people from different cultures
  • Well Versed with Hindi and English. Written and Verbal
  • Must adapt well to change and successfully set and adjust priorities as needed

  • Quality Analyst

    1 week ago


    Navi Mumbai, India TaskUs Full time

    DescriptionQuality Analyst (India)What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we...

  • Quality Analyst

    2 weeks ago


    navi mumbai, India TaskUs Full time

    Description Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch....

  • Quality Analyst

    2 weeks ago


    Navi Mumbai, India TaskUs Full time

    Description Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come...

  • Quality Analyst

    2 months ago


    Navi Mumbai, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Quality Analyst

    1 week ago


    mumbai, India Fashion TV India Full time

    Greetings from FASHIONTV INDIA Fashion TV is now looking for: QualityAnalyst CompanyOverview: Fashion TVIndia is a leading Fashion company committed to deliveringtopquality products and services to our valuedcustomers. We take pride in our dedication to excellence andcontinuous improvement.As we continue to grow and expand we are seeking a skilled...

  • Call Quality Analyst

    1 month ago


    Mumbai, Maharashtra, India Smart Gurus Consultancy Full time

    Required Quality Auditor for Malad locationQualification graduateMinimum 6 months experience requiredOffer salary 24 in hand 28 CTCImmediate joiner requiredExperience : 1 - 2 YearsNo. of Openings : 5Education : Any Bachelor DegreeRole : Call Quality AnalystIndustry Type : Manufacturing / Production / QualityGender : [ Male / Female ]Job Country : India

  • Quality Analyst

    2 months ago


    Mumbai, India Fashion TV India Full time

    CompanyOverview: Fashion TV India is a leading Fashioncompany committed to delivering topquality products and services toour valued customers. We take pride in our dedication to excellenceand continuous improvement. As we continue to grow and expand weare seeking a skilled and motivated Quality Analyst to join ourdynamic team. JobSummary: Asa Quality Analyst...

  • Quality Analyst

    5 days ago


    Mumbai, India Mantras2Success.com Full time

    Location : Mumbai (Kalina) Experience : 7+years Budget : Upto 9.5 LPA Industry : Ecommerce Benefits : 5 Days working Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key...


  • mumbai, India Paradise Placement Consultancy Full time

    Job Description: We have an urgent opening for the position of  Data Quality Analyst  for Insights and the Digital Data Analytics industry. Job Description: Will be required to check various outputs that are delivered to the client. Identify issues in data and advise on solutions to ensure error-free deliveries. Should be able to...


  • Navi Mumbai, India Triumph Ladders Pvt. Ltd. Full time

    Employment Type : Contract for 3-6 monthsLocation : Onsite/Hybrid @ Navi MumbaiExperience level : U nder 5 years (Jr to Mid-Level) We are currently not offering full or partial remote options at this time. Prefer Immediate Joiners who can join in 15 days to 30 : The Informatica Data Quality Developer (DQ Developer) is responsible for designing,...


  • mumbai, India IIDE Full time

    Weare looking for a Quality Analyst Executive to ensure quality& consistency across all verticals in the Sales Team.Candidates should have excellent communication as well asinterpersonal skills in order to improve the quality of allOutreach efforts in Sales.Responsibilitiesand Duties: Auditcalls chats virtual video sessions & Sales processes as perthe...


  • Mumbai, India IIDE Full time

    Weare looking for a Quality Analyst Executive to ensure quality& consistency across all verticals in the Sales Team.Candidates should have excellent communication as well asinterpersonal skills in order to improve the quality of allOutreach efforts in Sales.Responsibilitiesand Duties: Auditcalls chats virtual video sessions & Sales processes as perthe...

  • Business Analyst

    2 months ago


    navi mumbai, India ShujaBITS Infotech Solutions Pvt Ltd Full time

    We are looking for an enthusiastic and motivated Business Analyst - IT Applications to be part of our fast-growing team with strong experience in process oriented requirements analysis, software specification documentation, identification of Minimum Viable Product, Wireframing and a good sense of User Experience design.Key Skills And Experience...

  • Business Analyst

    1 month ago


    Navi Mumbai, Maharashtra, India iimjobs Full time

    Business AnalystJob Summary: The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure...


  • Mumbai, India Achilles Group Limited Full time

    DescriptionQuality Assurance Analyst - To ensure the quality of software products and services working in a SaaS environment, workingwithin cross-functional delivery teams, operating with Agile methodology.Key ResponsibilitiesRESULTS & RESPONSIBILITIESEFFECTIVE TESTING• Actively and accurately execute testing within software releases to ensure a quality...

  • Quality Analyst

    1 month ago


    Navi Mumbai, India TaskUs Full time

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Quality Analyst

    2 months ago


    Navi Mumbai, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Quality Analyst

    2 months ago


    navi mumbai, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • mumbai, India ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether ISS STOXX is actively looking for a Data Quality Analyst to join the QBIT (Quality Assurance Benchmarking and Independent Testing) Analytical Verification team in Mumbai (Goregaon East). Overview: The QBIT Analytical Verification team independently verifies if various models, data solutions, data processes and...


  • Mumbai, India ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether ISS STOXX is actively looking for a Data Quality Analyst to join the QBIT (Quality Assurance Benchmarking and Independent Testing) Analytical Verification team in Mumbai (Goregaon East). Overview: The QBIT Analytical Verification team independently verifies if various models, data solutions, data processes and business...