Telesales Support Specialist

Job Overview

The Telesales Support Specialist person will focus on supporting the sales Teams on operational issues.

Duties & Responsibilities

Tracking weekly, monthly, and quarterly performance and sales metrics. Building pipelines with channel partners and Team members to close sales. Maintaining databases of prospective client information. Closing sales and working with client through closing processes. Supporting Sales Teams’ various functional operations within a sales channel and maintaining operational processes in support of the channel. Giving billing support, maintaining accounts, order entry and archiving contractual documents. Supporting Account Managers and Product Managers on all presentations and key sales materials. Performing maintenance on customer accounts by coordinating with sales Teams. Resolving inventory and billing discrepancies.

Skills & Qualifications

2 years similar experience, preferably in an IT company. Basic understanding of technology and willingness to learn. Pro-active individual with a “can do” attitude, who goes the extra mile. Excellent verbal and written communication skills. Ability to work independently or as an active member of a Team. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

Reports To

Business Unit Manager, Logicom Saudi Arabia.

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

---