Sales Coordinator

4 weeks ago


Ahmedabad, India KiwiQA Full time
Job Description:
As a Sales Coordinator, you will be responsible for supporting the sales team in their daily activities to ensure smooth operation and efficient sales processes. This role is crucial in facilitating communication between the sales team, clients, and other departments within the organization. As a fresher, you will have the opportunity to learn and grow within the sales department, gaining valuable experience in sales coordination and customer relationship management.

Responsibilities:
  1. Assist the sales team in managing and organizing sales leads, inquiries, and client information.
  2. Provide administrative support to the sales team, including preparing sales proposals, contracts, and presentations.
  3. Communicate effectively with clients and Partner vendors via phone, email, and in-person meetings to address inquiries, resolve issues, and provide product/service information.
  4. Collaborate with other departments such as marketing, finance, HR, and Operations to ensure smooth communication and coordination, timely reporting, and effective interaction with respective department stakeholders.
  5. Maintain accurate and up-to-date records of sales activities, customer interactions, and sales performance metrics.
  6. Assist in the preparation of sales reports, forecasts, and analysis to track sales performance and identify areas for improvement.
  7. Support the implementation of sales strategies and promotional campaigns to meet sales targets and objectives.
  8. Stay informed about industry trends, competitor activities, and market developments to provide insights and recommendations to the sales team.
  9. Participate in training programs and workshops to enhance sales skills, product knowledge, and customer service abilities.

Qualifications:
  1. Master's degree in Business Administration, Marketing, or related field.
  2. Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
  3. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  4. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus. Google Suite exposure is preferred.
  5. Fair understanding of scheduling meetings, sharing invites and usage of Google Meet and other similar meeting tools.
  6. Must have fair knowledge and understanding of email communications.
  7. Any exposure to Sales/marketing tools like Salesforce, HubSpot, Apollo, or similar tools would be an advantage. 
  8. Good to have a fair understanding of using ChatGPT or other similar AI tools.
  9. Detail-oriented with a high level of accuracy in data entry and record-keeping.
  10. Ability to work independently as well as part of a team in a fast-paced environment.
  11. Positive attitude, willingness to learn, and adaptability to changes.
  12. Previous experience in sales or customer service is advantageous but not required.

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