Sr Consultant Managed Services

1 month ago


Sany, India Nile Connect LLP Full time
Job DescriptionSr. Consultant(ManagedServices)Theresource will be part of a Managed Services team providingApplication Management and Maintenance for our clients customersspread across the globe. Wide breadth of skills enabling one tosolve complex problems in the areas of Application AvailabilityPerformance and Capacity both in terms of incidents and problems.Experience in Production Operations (or Support) plus SoftwareMaintenance (bug fixing code maintenance) are amust.You are greatat
  • Install configuremaintain and monitor one or more OpenText (OT) products/solutionsin the Cloud: OT Cloud Customer premises or 3rd partyIaaS.
  • Troubleshoot and findresolutions/workarounds to incidents
  • Designdevelop and test fixes for problems arising on top ofcustomizations to OT products
  • Research and fixproblems in configuration mainly at Application Level alsodemonstrating adequate knowledge of OS and Network as applicationswork in that context. Problems can be related to availabilityperformance or capacity.
  • Assist the projectteam in the development of customizations
  • Workon performance tuning
  • Performing deploymentsand applying product patches. Perform UpgradesMigrations.
  • Work in shifts: Morning RegularAfternoon and Night on rotationbasis.
What ittakesSkill setrequired:Between5 to 7 years of experience supportingOpenText Content Server or LiveLink(ECM) & xECM including development and maintenance ofcustomizations. Exposure to remote administrationservices or cloud operations environment.Technicalskills:
  • Programingand scripting: Core Java J2EE (Certification preferred) HTML AjaxOScript
  • Operating Systems: Linux and/orWindows.
  • Containerization andKubernetes
  • Web and application servers (any oneor more of): Tomcat ApacheIIS
  • DirectoryServices: OpenLDAP Active DirectoryOTDS
  • Database:MSSQLOracle (DML and routine maintenancetasks)
  • Troubleshooting anddebugging
  • Excellent communication /presentation / verbal and written communicationskills.
DefinitePlus:
  • Priorexperience working in an ISO27001 certified workenvironment
  • ITIL Foundationcertification

iso27001,ajax,windows,java,linux,mssql,presentation,verbalcommunication,apache,xecm,troubleshooting,corejava,debugging,communication,livelink,open-ldap,otds,writtencommunication,iis,oscript,oracle,opentext contentserver,html,livelink (ecm),opentext,itil foundation,activedirectory,j2ee,tomcat



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