Programme and Project Services Manager GSC’s

4 weeks ago

Bengaluru, India HSBC Full time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme and Project Services Manager

In this role, you will:

The Opportunity:

The PMO Programme and Project Services Manager leads the Project Management Office (PMO) of a Portfolio/ programme, the PMO is a professional able to support the change initiatives within the Portfolio independently, acts as a right hand of the Portfolio Lead/ programme lead / Delivery leaders. The activities of the PMO are centralized around the Portfolio/programme Governance, assurance, resource and work planning & control, budget management, benefit management and change management. This role will act as a source of guidance and provide governance and metrics to the global change initiatives and in supporting the delivery leaders for making strategic decisions. This role is responsible for following the HSBC Change Framework, using the standard project management tools aligned to the groups Strategic Tooling Spine such as Clarity, JIRA and working closely with their colleagues the DBS Transformation team.

What you’ll do:

Support the successful delivery of Portfolio/Programme outcomes in line with agreed delivery plans Drive inputs/outputs for Programme Increment (PI) Planning and synthesise Quarterly/monthly memo updates Design & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decision-making. Ensure data is accurate and reporting the latest status for all the key parameters (Status reporting, RAID reporting, Dependency reporting and Capabilities/Outcomes) Guardian of the change governance. Help provide oversight across Global and markets Facilitate Change control around investment planning, scope, OKRs, features/capabilities Ensure the delivery pipeline is connected with financials and within capacity Collect thematic learnings from retrospectives to ensure cross implementation Requirements

To be successful in this role, you should meet the following requirements: 

Master’s or Bachelor’s degree 8-12 years of proven work experience as a Project Management Officer or similar role in product/ services organisations Knowledge of industry standards in project, programme, portfolio management Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration tools Working knowledge of coordinating projects run in Agile methodologies Excellent organizational and technical abilities Good interpersonal and multi-tasking skills Relevant training and/or certifications as a Project Management Officer.

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