Customer Service-Mahindra Holidays

4 weeks ago


Mumbai, India Nexus Hire Full time
  • Handle inbound calls from thecustomers.
  • Identify the needs of customersresolve issues and provide solutions.
  • Maintaingood customer relations.
  • Meet personal targetsand work towards meeting team targets.
  • Maintainrecords of the conversations with the customer and analyze thedata.
  • Excellent communication skillVersant level 5must.
  • Six days Working & 1 rotationalweekoff 9 hours shift.
  • Graduatewith minimum 6 month of work experience in customer service onlypreferably inbound services. (Customer service / Hospitality (frontDesk) / International calling experience / Telecom / D2H / Calling/ Tele caller/ Tele sales/Collections).
  • Typing Test 2530WPM with 85% accuracy
  • Working window 24x7(Male) 7am to 9pm (females).
  • Typing Test 2530WPM with 85% accuracy.
  • Salary: Graduate (611months work expr) 3.20 lacs Graduate (12 months plus work expr)3.50lacs.

customer,customerservice,communication



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