Customer Service-Mahindra Holidays
4 weeks ago
- Handle inbound calls from thecustomers.
- Identify the needs of customersresolve issues and provide solutions.
- Maintaingood customer relations.
- Meet personal targetsand work towards meeting team targets.
- Maintainrecords of the conversations with the customer and analyze thedata.
- Excellent communication skillVersant level 5must.
- Six days Working & 1 rotationalweekoff 9 hours shift.
- Graduatewith minimum 6 month of work experience in customer service onlypreferably inbound services. (Customer service / Hospitality (frontDesk) / International calling experience / Telecom / D2H / Calling/ Tele caller/ Tele sales/Collections).
- Typing Test 2530WPM with 85% accuracy
- Working window 24x7(Male) 7am to 9pm (females).
- Typing Test 2530WPM with 85% accuracy.
- Salary: Graduate (611months work expr) 3.20 lacs Graduate (12 months plus work expr)3.50lacs.
customer,customerservice,communication
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