Food & Beverage Captain
4 weeks ago
Job Overview
We are hiring a Food & Beverage Captain to join our team as a Food & Beverage Captain, you will be responsible for ensuring exceptional guest service and efficient operations in the F&B department. This is a full-time position with a mid-level requirement of 4 to 6 years of experience.
Qualifications and Skills
- Previous experience in a similar role in the hospitality industry
- Excellent communication and interpersonal skills
- Strong leadership qualities and ability to motivate team members
- Proactive problem-solving skills
- Knowledge of food and beverage operations, including ordering, inventory management, and preparation
- Ability to handle cash transactions and work with billing systems
- Attention to detail and ability to multitask
- Flexibility to work in a dynamic and fast-paced environment
- Proficiency in computer systems and software relevant to the role
Roles and Responsibilities
- Supervise and coordinate all activities in the Food & Beverage department
- Ensure efficient workflow and smooth operation of the F&B section
- Train and coach team members to deliver excellent guest service
- Handle guest inquiries, complaints, and requests in a professional manner
- Monitor inventory, order supplies, and maintain stock levels
- Collaborate with kitchen staff and bartenders to ensure timely preparation and delivery of food and beverages
- Maintain cleanliness and hygiene standards in the F&B area
- Adhere to all relevant health and safety regulations
- Handle cash transactions and ensure accuracy in billing
- Prepare reports on sales, revenue, and expenses as required
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