Senior Systems Engineer

1 month ago

Mumbai, India Jolera Inc. Full time
Who We Are 
Jolera is a leading provider of advanced IT solutions and services, specializing in virtualization technologies, infrastructure management, and cloud solutions. In addition to our core services, we're proud to be a part of the Jolera family. Jolera offers MSPs & IT solution providers next generation managed services, enabling them to create world-class experiences for their clients. 
Clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We've helped transform hundreds of MSPs & solution providers worldwide With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. 
At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs. Our combined expertise allows us to offer a comprehensive suite of services that not only meet but exceed the expectations of our clients.
About the Role  
As a Systems Engineer at Jolera, you'll be a key player in designing, configuring, and managing cutting-edge virtualized infrastructures, encompassing VMware, Hyper-V, and Citrix technologies. Your expertise in Windows Server environments, combined with proficiency in multi-vendor, multi-site infrastructures, will be crucial in providing seamless solutions. You'll also have the opportunity to optimize AWS infrastructure and work closely with MSPs and IT solution providers, offering next-generation managed services for diverse client needs. If you're a techsavvy professional with a commitment to excellence, we invite you to join our team and contribute to world-class IT solutions.
Responsibilities
As a Virtualization and Systems Engineer, you will be responsible for the following:  
  • Demonstrate advanced expertise in virtualization technologies, including VMware, Hyper-V, and Citrix XenServer. Design, configure, and manage virtualized infrastructures, ensuring optimal resource utilization and performance. 
  • Leverage deep experience with Windows Server operating systems, including Windows Server 2019 and Windows Server 2022, to integrate and manage Windows-based workloads within Hyper-Converged Infrastructure (HCI) environments. 
  • Implement and maintain system environments, including but not limited to: 
    -Designing, implementing, and maintaining compute and storage technologies such as Cisco UCS/HyperFlex, VMware, Citrix, Windows, Azure, and AWS.     -Establish and maintain the physical and logical architecture of all components. o Perform Active Directory, GPO, DHCP, DNS, DFS, ADFS Administration.     -Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor, multi-site infrastructure.     -Ensure system fail-over capabilities between critical operational components and data centers.
  • Provide comprehensive systems administration functions on AWS infrastructure, including support for AWS products such as AWS Console root user administration, Key Management, EC2 Compute, S3 Storage, AWS Networking & Content delivery (VPC, ELB, etc.), Identity & Access Management, CloudWatch, CloudTrail, CloudFormation, Auto Scaling, Cost and Usage Reports. 
  • Analyze EC2 instance and S3 storage performance and resize to meet performance requirements and control costs. 
  • Experience in deploying provisioning services both MCS and PVS, Citrix DaaS, and NetScaler. 
  • Strong knowledge of Cisco HCI, including Hyperflex, UCS chassis, blades, and FIs.  

Competencies:
The ideal candidate should be competent in the following technologies, protocols, products, and solutions:
  • Virtualization (VMware, Hyper-V, Citrix) 
  • Server virtualization, desktop virtualization, and application virtualization 
  • Server/Compute (Cisco UCS/HyperFlex, Dell PowerEdge/Vxrail, Microsoft Azure, Amazon AWS) 
  • Rackmount, blade chassis, converged, and hyper-converged infrastructure 
  • Storage (Dell EMC VMAX, VNX, Unity, hybrid arrays, all-flash arrays, FC, iSCSI, CIFS, NFS) 
  • Backup and Replication / Business Continuity and Disaster Recovery (Veeam Backup and Replication, VMware Site Recovery Manager, Azure Site Recovery) 
  • Microsoft Stack (Azure, Exchange, Office365)  

Qualifications:
  • Bachelor’s degree in computer science, Information Technology, or a related field. 
  • Strong written and verbal communication skills. 
  • Experience working for a managed service provider, value-added reseller, or solution provider supporting multiple customer accounts. 
  • Desire to work in a team environment. 
  • Ability to thrive in a fast-paced enterprise-level environment. 
  • Demonstrated honesty, integrity, and a genuine desire to help clients succeed. 

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