Field Service Coordinator
1 month ago
Do you enjoy learning in a technical environment?
Would you like to work with cutting-edge technology?
Join our growing team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production, and maximize reservoir value. We work with internal teams to facilitate field installations, commissioning, and maintenance of completions.
Partner with the best
As a Field Service Co-ordinator , you’ll be enhancing technology, ensuring the reliability, maintenance, availability and safety of our products. You’ll take pride in validating the safety and operation of every piece of equipment. You will develop your skills through training and working with cutting-edge technology designed to improve oil recovery.
As a Field Service co-ordinator , you will be responsible for:
Acting as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area. Acceptance of e-mails and phone calls for service inquiries and spare parts processing – with national and international, internal and external customers and channel partners ; Working together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information, such as technical clarification of inquiries in coordination with the technical specialists (Remote Support) as needed ; Handling Service project processes. Creation of quotes for service and/or spare parts. Ordering entry of spare parts / service orders in SAP, and monitoring of delivery dates and tracking of spare parts production and orders; Invoicing; Continuous close coordination with the relevant specialist departments, such as sales, production, quality assurance and / or manufacturing, in order to guarantee our customers the highest level of availability ; Supporting Service Managers in forecasting with feedback on current project timeline.Fuel your passion
To be successful in this role you will:
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services). Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
·This role is a shift based working pattern with part-time options. Please talk to us about the specific working patterns available when you apply
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
·Contemporary work-life balance policies and wellbeing activities
·Comprehensive private medical care options
·Safety net of life insurance and disability programs
·Tailored financial programs
·Additional elected or voluntary benefits
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