Service Coordinator

2 months ago


Chennai, India NFA INDIA PVT LTD. Full time

Job description:

- Mainly responsible for liaising with the customers to understand their requirements **--Preparing quotations of materials while servicing machines / work and providing that material to the customer.**:

- **Providing pre-sales technical assistance and product education - Solving client problem skills - Helping in the design of work also**:

- Giving daily calls to our service engineers and of checking and allocating them according to service issues. **Tracking and closing service calls.**:

- Generation of the report of service calls and conveying it to the concerned department.
- **Responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.**:

- Coordination with the accounts department for submitting the expenses of service engineers and taking follow up for payment.
- **Mainly responsible for taking care of service contracts and taking care of labor which is working on the contract.**:

- Handling Renewal AMC, LEASE and COCO will be your prior...
- Establishing new, and maintaining existing, relationships with customers
- Persuading clients that a product or service will best satisfy their needs - Offering after-sales support services - Recording and maintaining client contact data - Co-coordinating with service engineer
- **Job Types**: Full-time, Permanent

**Salary**: ₹9,879.60 - ₹23,244.66 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Electrical engineering: 2 years (required)

**Speak with the employer**
+91 9176910104


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