Service Coordinator
4 weeks ago
Designation : - Service Coordinator
Share your updated CV:
Mob. No. : - 9067743300
Location : - Chennai
Experience : - 3 years
**Job Description for Regional Service Coordinator**
- **Role/Job Responsibilities**Take care of warranty & AMC services & support activities.
- Daily & monthly attendance of South Branches to HO.
- Analyze & Close Pending service calls report & send to HO.
- Prepares and analysis reports for internal approval
- Assessing the service needs of clients and linking them to the appropriate stakeholders.
- Ensure adequate, timely & cost-effective services.
- Monitor the quality of all services being provided and identify areas that need improvements.
- Open to close calls - closely loop.
- Managing timely material requirements of customers.
- Coordination with internal & external team within timeline.
- Ensure customer complaints & queries are met urgently.
- Follow up with courier for timely delivery.
- Participate in regular meetings.
**Requirements**:
- Service oriented and self-motivated, consistently performing with a high sense of urgency
- Strong record - keeping and analytical skills. Ability to handle pressure
- Preferred experience with service industry.
- Excellent written and verbal communication and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third party vendors.
- Strong customer satisfaction / skills knowledge
**Experience**: Min 3 years of professional work experience as a service coordinator
**Industry Type**: IT Services & Consulting
**Employment Type**:Full Time
**Working days**: Monday to Saturday (2nd & 3rd Saturday half day)
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9067743300
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