Executive- Customer Experience

3 weeks ago


Mumbai, India Mahindra Logistics Full time

Role Purpose:

·To manage on-call B2B bookings follow-ups andexecutions

Key Responsibilities:

·Respond to corporate booking request emails andfollow-up

·Execution and tracking bookings on tech enabledplatform

·Coordinate with vendors and maintain professionalrelationship

·Maintain various booking trackersand vendor MIS Invoices.

FunctionalSkills:

·Organizational skills, punctual and attention todetail

·Possesses good professional communication skills

Other Skills:

·Creative and a problemsolver

·Excellent verbal andwritten communication skills

·Ability to buildrelationships at all levels and influence change to help



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