Securities Services

4 weeks ago

Mumbai, India JPMorgan Chase & Co. Full time

Posting Description :

The Client Service and Solutions team has overall accountability for managing the end to end relationship of our local and global clients. We are their primary contact on all Securities Services related matters. We partner with Sales & Product in improving and retaining client relationships, while maintaining a strategic understanding of the client’s operating model and offering effective solutions. We are the escalation contacts for our clients across all Ops and Tech teams – those teams manage day to day client queries while we manage the overall relationship.

Job Summary :

As a Securities Services - Client Service & Solutions - Associate within our Client Service and Solutions team, you will have the opportunity to manage the end-to-end relationship of our local and global clients. You will be their primary contact on all Securities Services related matters, partnering with Sales & Product to improve and retain client relationships. You will also have the chance to develop expertise on a range of products, provide accurate inputs into the Billing Operations team, and identify and implement process improvement opportunities. This role offers the chance to demonstrate your strong program management skills, attention to detail, and ability to adapt in a dynamic environment.

Job Responsibilities :

Review invoices : Review the Invoices generated for accuracy and completeness as per the pre-defined client delivery schedule. Develop an expertise on range of products offered as well as any client specifics, to ensure that the invoice is in-line with the offering Provide accurate inputs into the Billing Operations team. Ensure any changes to client accounts/ products offered are effectively captured into the billing cycle. Identify gaps in the Invoicing process and fix them; share thematic analysis for strategic remediation. Coordinating Invoice delivery across all products and services (including working with colleagues from Custody, Accounting, Performance, Compliance, and Trading Services Improve efficiency : Oversee and deliver on operating model optimization – reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction. Partner with Product Development and Global Initiatives teams to execute strategic enhancements. Manage governance : Manage governance of all activities performed by the team and deliver periodic business updates to global and local management. Prepare MIS and ad-hoc reports for clients as well as for internal partners; liaise with multiple product teams to consolidate the information required for clients Support client facing contacts by providing all root cause explanations for client reviews/queries Perform risk and control functions : Perform functions related to risk and quality control including; entitlements and dormant account reviews, fee billing audits, billing receivables, client onboarding, account closings, standing instructions, etc. Manage People : Manage a team including Associates and Analysts and execute clear path for development of all the resources. Ensure high service levels are attained and there is minimal external/internal escalations and collaborate with wider teams across all regions to help manage efficiency through continued automation/ remediation of manual tasks 

Required qualifications, capabilities and skills :

Significant overall work experience, including several years in a people management role. Excellent communication skills (presentation, oral and written); role involves extensive coordination with senior internal stakeholders across lines of businesses  Strong attention to detail, problem solving and effective escalation skills required  Experience working with Microsoft Excel, PowerPoint, SharePoint, and Project Energetic self-starter with ability to navigate the firm proactively, collaborate and effectively partner with different teams and individuals Strong program management skills, must be organized and able to develop a project plan and break it down into achievable deliverables Strong collaboration skills, able to work with many different individuals and partner effectively with different groups Ability to adapt and demonstrate flexibility in a dynamic environment Compliance mindset with a solid understanding of risks associated with the broad array of services offered

Preferred qualifications, capabilities and skills :

Relevant Operations, fund accounting or custody background preferred; experience with a custodian, asset management firm, broker/dealer, hedge fund, fund administrator, or other financial markets organizations servicing clients It is understood that the candidate may not have relevant knowledge from previous experience, but the candidate should be highly motivated to gain knowledge across the Securities Services product suite Working knowledge on Global Custody and/or Fund Services Hands-on experience on Skill of the Future for example Alteryx, Tableau etc. and basic programming knowledge on VBA etc.

  • Customer Service Executive

    7 days ago

    Mumbai, India IIFL Securities Full time

    **IIFL Securities is Hiring For Customer Service Executives.** Customer Service are a part of the company whose primary responsibility is to solve partners queries related to financial products via call. They are also responsible to achieve their daily & monthly targets. **Salary** **-** Upto 3-4 Lacs **Job Location -** Thane **Shift -** 9 hrs Day...

  • SBI-SG Global Securities Services

    4 weeks ago

    Mumbai, India SBI-SG Global Securities Services Pvt Ltd Full time

    SBI-SG Global Securities Services Pvt. Ltd is a joint venture between State Bank of India & Societe General Securities Services. We are scouting of talent in Secretarial and compliance team. The JD is mentioned below:Qualification - Company SecretaryLLB would be an added advantagePROFILE / JD - COMPLIANCE - Thorough understanding and knowledge of SEBI FPI...

  • Security Services Specialist

    2 weeks ago

    mumbai, India Deutsche Bank Full time

    Job Description: Client Facing Role – FPI / Transactional Management Team – India Securities MarketTimings: 6/6:30 AM onwardsLocation: NKP, Goregaon East, MumbaiPositive Impact. It’s what drives us. More than a claim, this describes the way we do business.Our purpose as a business is to enable economic growth and societal progress. We want to be a...

  • Security Services Specialist

    2 weeks ago

    mumbai, India Deutsche Bank Full time

    Job Description: Client Facing Role – FPI / Transactional Management Team – India Securities Market Timings: 6/6:30 AM onwards Location: NKP, Goregaon East, Mumbai Positive Impact. It’s what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to...

  • Product Owner- Servicing CRM

    5 days ago

    Mumbai, India Kotak Securities Full time

    Contribute to the product vision and work together closely with the product manager of other servicing products to define the right product roadmap based on business demand. - Manage the requirements (business, functional, non-functional) from the request to service area within the team backlog and work closely together with the different teams to deliver...

  • Security Consultant

    3 weeks ago

    Mumbai, India Orange Business Services Full time

    about the rolePosition : Security ConsultantLocation : Onsite - Gujarat• State Data Center IT Infrastructure Security Management.• Vulnerability Management• Major and Critical Incident with respect to Security Domain• Log Analysis• Incident Management• Problem Management• Change Management• Capacity Management• ISO Management•...

  • Branch Sales Mumbai

    4 weeks ago

    Mumbai, India Kotak Securities Full time

    branch sales mumbai Kotak Securities is a subsidiary of Kotak Mahindra Bank and is a full service equity broking firm. We offer Stock Broking services, Portfolio Management Services, Research and Technology platforms.

  • Security guard services

    2 weeks ago

    Mumbai, Maharashtra, India Individual Full time

    Security guards keep a watchful eye on activities using CCTV cameras and security systems. They monitor for suspicious behavior and respond to alarms promptly.Security guards document their observations and activities through detailed reports. This includes logs of patrols, incidents, and suspicious activity. These reports are crucial for maintaining a...

  • Security guard services

    2 weeks ago

    Mumbai, India Individual Full time

    Security guards keep a watchful eye on activities using CCTV cameras and security systems. They monitor for suspicious behavior and respond to alarms promptly.Security guards document their observations and activities through detailed reports. This includes logs of patrols, incidents, and suspicious activity. These reports are crucial for maintaining a...

  • Security Consultant

    4 weeks ago

    Mumbai, India Orange Business Services Full time

    about the role Position : Security Consultant  Location : Onsite - Gujarat  • State Data Center IT Infrastructure Security Management. • Vulnerability Management • Major and Critical Incident with respect to Security Domain • Log Analysis • Incident Management • Problem Management • Change Management • Capacity...

  • Security Consultant

    4 weeks ago

    mumbai, India Orange Business Services Full time

    about the role Position : Security Consultant  Location : Onsite - Gujarat  • State Data Center IT Infrastructure Security Management. • Vulnerability Management • Major and Critical Incident with respect to Security Domain • Log Analysis • Incident Management • Problem Management • Change Management •...

  • Cib securities Services client Service

    7 days ago

    Mumbai, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Short Description**: Join the client facing team that implements the onboarding of fund managers to the firm. **Posting Description**: The Securities Services business (global leader with ~$22 trillion in AUC) comprises of Custody, Fund Accounting & Administration, Transfer Agency, Middle Office Outsourcing, FX etc. and provides...

  • Cyber Security Services Sales

    4 weeks ago

    Mumbai, India Smart India tranning Pvt. Ltd Full time

    **JOB DESCRIPTION: -** **Inside Sales Executive** **Experience - 2 - 4 years** **Salary Package - 4,75,000 - 6,00,000 P.A.** **Training Offered for the following**: To remotely approach a targeted and finely curated list of IT solution buyers who are in need of cyber security solutions. Set up and attend virtual meetings, send out collateral and case...

  • Endpoint Security

    4 weeks ago

    Mumbai, Maharashtra, India Peopable Management Services Full time

    **Job Requirements**: **Ref Code**:10533 **Position Name**:Endpoint Security **Organization Name**:Peopable Management Services Pvt. Ltd. **Location**:Mumbai **Last Date to Apply**:23-02-2024

  • Endpoint Security

    4 weeks ago

    Mumbai, Maharashtra, India Peopable Management Services Full time

    **Job Requirements**: **Ref Code**:10534 **Position Name**:Endpoint Security **Organization Name**:Peopable Management Services Pvt. Ltd. **Location**:Mumbai **Last Date to Apply**:22-02-2024

  • Security Operation Analys

    7 days ago

    Mumbai, India Integrated Personnel Services Private Limited Full time

    Job Description - About Us - Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client’s requirements. IPS Groups customer centric orientation in providing complete HR...

  • Security Officer

    1 month ago

    Mumbai, India National Facility Services Full time

    Job Requirements Job Title: Security OfficerCompany Name: National Facility ServicesLocation: Andheri (East), MumbaiSalary: ₹20,000 - ₹22,000 per monthQualification: 12th Pass and aboveJob Description:National Facility Services is looking for experienced Security Officers to join our team in Andheri (East), Mumbai. If you have 2 - 3 years of...

  • Service Delivery Manager Cyber Security Mumbai

    4 weeks ago

    Mumbai, India Talent Corner Full time

    Roles and Responsibilities   Technology - Security domain knowledge. Hands on experience in 1 / 2 security technologies (ex. Network, cloud security etc.). Breadth of knowledge on cloud and physical infrastructure Desired Candidate Profile   SLA Management for all service projects Services / Delivery P&L management Leading all SaaS and MSS delivery...

  • Service Delivery Manager Cyber Security Mumbai

    4 weeks ago

    mumbai, India Talent Corner Full time

    Roles and Responsibilities   Technology - Security domain knowledge. Hands on experience in 1 / 2 security technologies (ex. Network, cloud security etc.). Breadth of knowledge on cloud and physical infrastructure Desired Candidate Profile   SLA Management for all service projectsServices / Delivery P&L managementLeading all SaaS and MSS...

  • Participant Services

    4 weeks ago

    Mumbai, Maharashtra, India National Securities Depository Full time

    RoleExecutive - Participant Services QualificationCA Fresher, CA with some experience would be added advantage. - LocationMumbai Experience0 - 1 yr of experience - Understanding of SEBI/NSDL guidelines, Preparation and issuance of circulars, Operating guidelines and regulatory directions to Depository Participant. - Regular update of Master Circulars for...